alienware Mx14 wifi not connecting

Hi ajayvenkataram,

Check if the issue persists in Safemode with networking. Restart the computer and tap F8 at Dell logo and select Safemode with Networking.

Refer the following link for more troubleshooting:

http://dell.to/1aa2wbr

You may uninstall and reinstall the wireless card drivers:

Alienware® M14x has following solution available.

• Intel® Wireless 6250
• Intel® Wireless 1000

So kindly let me know the correct Network card so that I can help you with the divers.

Do follow the steps below to check which network card you have in the machine:

• Right click computer icon on the desktop.
• Select Manage.
• Select Device Manager from the right pane of the window that opens.
• Expand Network adapters from right pane.
• This will list the network card installed in the machine.

With the correct version of operating system and the Device Id for the network card I can find the driver for the network card.

Uninstall:

• Click “Start”, type “Device Manager” and press enter.
• In the “Device Manager” window, click the plus sign next to “Network adapters “to expand it.
• Under “Network adapters “, right click “network card”, click “Uninstall”.
• Check the box “Delete driver software for this device”, click ok and follow the on-screen instructions to uninstall the driver.
• Restart the computer.

To install:

• Visit the following website: http://dell.to/18a2iCY
• Enter the Service tag of the computer in the box provided and click “Submit”.
• In the next page, click drop down arrow to select the Operating System which is installed in the computer and the list of drivers for the computer appear.

Awaiting your response!