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3 Posts

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September 2nd, 2015 21:00

Bizarre problem with Dell Wireless 1397 WLAN Mini-Card

OK, this case is special...

I "had" a Dell Studio 1557, Win 7 64 bit. The graphics chip got burned and I bought a motherboard replacement from a local source.

After I installed the hardware and started the OS, nearly every device driver got reinstalled. I only recognized the problem when trying to update the system BIOS... The new motherboard is Studio 1558 and service code is ofcourse changed. I recheched the drivers, upgraded the BIOS etc...

The only problem I have is with Dell Wireless 1397 WLAN Mini-Card. I cannot enable the network device in Network Connections of Win 7. When I try it says "enabling" than "enabled" but stays "disabled".

Interesting enough, it is called "Dell Wireless 1397 WLAN Mini-Card #2" (I don't remember exactly but the "#2" seems to be new)

* Radio is on in BIOS, in F2 and device manager. Turning on/off enable/disable these do not effect the result.

* Device manager reports the driver working OK

* Tried the AUX and no power saving settings I found on these forums

* Uninstalled / reinstalled the driver (with delete files and without)

* Deleted driver. Reloaded the 1558 version of Intel chipset drivers, installed them, The MS driver (v4.176.75.21) is automatically found. But it does not work either. Updated the driver by pointing to the driver directory, updated to Broadcom 5.30.21.0 drivers, no luck.

No luck at all...

I'll very much appreciate any more insights on this particular situation...

Bülent Özden

3 Posts

September 3rd, 2015 15:00

I was worng while saying everything was fine. After I ran Win 7 performance tool

Processor fropped from 6.9 to 4.3

RAM dropped from 7.4 to 5.9

And I'm wired to ethernet of course...

Any insights on these?


PS:  I think I need to install everything again. I wish I had the SW with me here... But I don't know about the WiFi problem.

3 Posts

September 7th, 2015 07:00

I want to inform you about a recent developments: The problem is corrected. This is how (again bizarre)...

I bought a TP-LINK external/USB Wireless Adapter (TL-WN8200ND) which also supports 300 Mbps. I installed the driver and the utility software and disabled the DELL mini card. It worked but could not find any networks and connect, complaning of a driver problem. I played a lot again.

At a point I uninstalled the Utility program of TP-LINK and restarted. Just after that both WiFi cards/connections became alive. Fully working.

Indeed it was a driver problem...

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