Bluetooth and XP service pack 2 problems

Question

Dell Bluetooth software will not run on my Latitude D600 after installing XP SP2. I obviously tried everything mentioned in this forum:

- Microsoft BT-stack definately runs
- I installed Dell Bluetooth software A05
- Changed BT-driver in device manager successfully
- "Dell TrueMobile 300 Bluetooth Module" now is marked ready with WIDCOMM driver ver. 3.0.1.804
-FN+F2 allows switching it off and on again
- Dell bluetooth software always says "no bluetooth device available", BT-symbol in system tray is red/blue
- deinstalling software and driver makes Microsoft BT work again after reboot

Any idea?

thanks,
Jochen

PsychoMadMan · Answer

I had exactly the same issues, and I also reckon it was SP2 that caused the problem.   I managed to get Bluetooth working again by Update(ing) the Driver in Device Manager. Click the box to stop Windows trying to look for the driver and Select from List. I forced the latest driver from Dell (3.0.1.804) to install and the Microsoft BT driver disappeared. I then used Fn + F2 to disable then reenable. The funky blue light is now back on and system tray is a glowing white once again!   Note: The driver I installed is not signed by Microsoft and I had to confirm that I wanted the driver. There is a signed driver on the system and I suspect that this one has come from SP2. I noticed that when I downloaded the new driver from Dell, I got no warnings during the setup process and I wonder if Windows didn't allow the driver to correctly install, without giving any indication.   Anyway, hope this helps; I battled with this one for a couple of hours and it's sorted the problem for me!

anka6601 · Answer

No, when i install the Dell driver the way you explained, the Microsoft icon disappears and Dell icon shows up - red forever...

PsychoMadMan · Answer

Do you have two bluetooth icons on the task bar?

anka6601 · Answer

Yes, that ´s exactly the way i did it when i mentioned 'Changed BT-driver in Device Manager...'. But for me it doesn´t work.

PsychoMadMan · Answer

I have the Microsoft driver and Dell Versions:

3.0.1.803 [08/04/2004]

3.0.1.804 [26/04/2004]

I only downloaded the latest driver from Dell. When I first ran the install, I only had two in the list. Then, I uninstalled completely, rebooted and ran setup again. Finally, I updated driver where I found three listings. I am sure that when I had two in the list, the latest version was showing in Device Manager. I have tried all three drivers, followed by usin Fn+F2 to disable and reenable the bluetooth. It finally came on but I do wonder how I managed to get the third driver? Seems like an uninstall, give it a kick and throw it out the window, dust off and re-install seems to help.

Hope it helps.

PsychoMadMan · Answer

Just out of interest, how many drivers do you have listed when you run the Update Driver process? I had three before I forced the latest.........   Sorry I can't help further.

anka6601 · Answer

Only two 1. the MS driver (signed) 2. the Dell driver (not signed) thanks so far!

WiG · Answer

I have installed SP2 for XP on both my D600 and X300 without any problems at all, including Bluetooth.  Before installing SP2, I make sure that all my drivers are updated to the latest one from Dell website.   Try uninstalling Dell BT software and SP2, then install Dell's latest BT software, and check that your BT is working properly. then install SP2.

Networking, Internet, & Bluetooth

Bluetooth and XP service pack 2 problems

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