It looks like the aptx codex is a proprietary software app so it isn't something that we would make available as a general rule for our systems. In this instance you would need to get that codec from the OEM of the component that uses the codec. Here is a link to the Ausdom M05 download page and you may be able to find the codec for download there. Or it might be available on a CD that was included with the headphones themselves.
Thanks Todd. Yes, Aptx codec is a software app. Ausdom doesn't provide the codec to download nor do they include a CD. I'm contacting them to verify, but I'm not getting my hopes up.
As best as I can tell, it appears they are pushing the responsibility of providing the codec to the computer OEM to support since it's a bluetooth thing. Intel has made it clear that they are not providing it with their Wifi card and that its the computer OEMs responsibility (link).
At this point, it's highly confusing as to where to find the codec and who's responsible!
See, this is what I hate. You're going to end up stuck in the middle here. Since it's proprietary Dell won't pay the licensing fees to provide it to our customers (unless we sell the headphones). Intel will keep saying it's the OEM's responsibility, and Ausdom, the company that actually produces the hardware that requires the codec doesn't provide it.
I wish I could point you towards someplace that does provide that codec for download, but unfortunately I can't. Hopefully you can still return those headphones and get some compatible ones?
I had a bad feeling this is where I was going to end up . It's too late to return the headphones as I've had them for months now. They work fine on normal A2DP so it's not like I'm totally left "holding the bag".
I did hunt down some drivers that are for a USB bluetooth dongle (Azio) which supposedly include the APX codec ("CSR_Harmony2"). I'll try it although I hate having to mess around with drivers as it can be deadly (first step: setup Restore point). Maybe I'll wait until I hear from Ausdom before trying this out.
I haven't really gotten to play with it. I installed the AZIO drivers, but Windows insists on using the Windows/Intel drivers. So it looks like I'll have to purge them and maybe try again? If I have WIndows look for the drivers, it insists the drivers are not correct. When I tried to 'force' it to use the bluetooth drives, my computer crashed and I had to restore it.
I'm by far NOT a Windows expert so maybe I just chose incorrectly. I don't know. I'd like to hope that maybe someone else with a lot more expertise would be able to try this out with better judgement. And hopefully post about it!
News flash: Telling this poor guy that he has to bug the HEADPHONE manufacturer to provide a driver/codec for a Dell-provided bluetooth/wireless adapter is like telling a DVD-publisher that they have to pay for the Dolby Digital Licensing fees for your Yamaha Receiver!!!
Ausdom already paid the fees for their headphones to receive AptX. Dell chose to provide the Intel 7260 which provides Bluetooth (and AptX capabilities). Dell is the only one able to provide codecs/drivers for the transmitter here, as Intel will always point to the OEM (here, Dell). The real answer is that Dell doesn't want to. They chose not to market the capabilities of the card, and definitely don't want to pay for a feature they can't use to drive sales.
Looks like Dell is playing game by just pushing their responsibility to others.. My bluetooth headset works just fine with phone and other machine.. but with Dell E7440 there is constant buzz sound.. and no aptx support.. useless piece of expensive ultrabook..
DELL-Todd S
3 Apprentice
•
1.8K Posts
0
June 2nd, 2015 15:00
Hello,
It looks like the aptx codex is a proprietary software app so it isn't something that we would make available as a general rule for our systems. In this instance you would need to get that codec from the OEM of the component that uses the codec. Here is a link to the Ausdom M05 download page and you may be able to find the codec for download there. Or it might be available on a CD that was included with the headphones themselves.
I hope these links help.
Todd
tommyj496
4 Posts
0
June 3rd, 2015 09:00
Thanks Todd. Yes, Aptx codec is a software app. Ausdom doesn't provide the codec to download nor do they include a CD. I'm contacting them to verify, but I'm not getting my hopes up.
As best as I can tell, it appears they are pushing the responsibility of providing the codec to the computer OEM to support since it's a bluetooth thing. Intel has made it clear that they are not providing it with their Wifi card and that its the computer OEMs responsibility (link).
At this point, it's highly confusing as to where to find the codec and who's responsible!
I appreciate the help!
-Tom
DELL-Todd S
3 Apprentice
•
1.8K Posts
1
June 3rd, 2015 10:00
Hi Tom,
See, this is what I hate. You're going to end up stuck in the middle here. Since it's proprietary Dell won't pay the licensing fees to provide it to our customers (unless we sell the headphones). Intel will keep saying it's the OEM's responsibility, and Ausdom, the company that actually produces the hardware that requires the codec doesn't provide it.
I wish I could point you towards someplace that does provide that codec for download, but unfortunately I can't. Hopefully you can still return those headphones and get some compatible ones?
Todd
tommyj496
4 Posts
0
June 3rd, 2015 11:00
I had a bad feeling this is where I was going to end up . It's too late to return the headphones as I've had them for months now. They work fine on normal A2DP so it's not like I'm totally left "holding the bag".
I did hunt down some drivers that are for a USB bluetooth dongle (Azio) which supposedly include the APX codec ("CSR_Harmony2"). I'll try it although I hate having to mess around with drivers as it can be deadly (first step: setup Restore point). Maybe I'll wait until I hear from Ausdom before trying this out.
I appreciate the help Todd!
-Tom
hipath
5 Posts
0
June 14th, 2015 03:00
Hi, any luck on your attempt to use the AZIO drivers for aPtx support?
tommyj496
4 Posts
0
June 15th, 2015 09:00
I haven't really gotten to play with it. I installed the AZIO drivers, but Windows insists on using the Windows/Intel drivers. So it looks like I'll have to purge them and maybe try again? If I have WIndows look for the drivers, it insists the drivers are not correct. When I tried to 'force' it to use the bluetooth drives, my computer crashed and I had to restore it.
I'm by far NOT a Windows expert so maybe I just chose incorrectly. I don't know. I'd like to hope that maybe someone else with a lot more expertise would be able to try this out with better judgement. And hopefully post about it!
RandomSynapse
2 Posts
1
January 19th, 2016 21:00
News flash: Telling this poor guy that he has to bug the HEADPHONE manufacturer to provide a driver/codec for a Dell-provided bluetooth/wireless adapter is like telling a DVD-publisher that they have to pay for the Dolby Digital Licensing fees for your Yamaha Receiver!!!
Ausdom already paid the fees for their headphones to receive AptX. Dell chose to provide the Intel 7260 which provides Bluetooth (and AptX capabilities). Dell is the only one able to provide codecs/drivers for the transmitter here, as Intel will always point to the OEM (here, Dell). The real answer is that Dell doesn't want to. They chose not to market the capabilities of the card, and definitely don't want to pay for a feature they can't use to drive sales.
abhijitabhijit
1 Message
0
March 24th, 2016 18:00
Looks like Dell is playing game by just pushing their responsibility to others.. My bluetooth headset works just fine with phone and other machine.. but with Dell E7440 there is constant buzz sound.. and no aptx support.. useless piece of expensive ultrabook..