Bluetooth Devices missing

Question

Just bought a inspiron 9300 with bluetooth and I'm trying to hook it up to my sisters bluetooth cell phone however bluetooth devices is not present in control panel.    Also, I recieved no windows disk with the laptop so I don't see a way to fix this myself

boppo · Answer

do you see it in the device manager?

best-try · Answer

Follow the steps below,   1) Enter the BIOS setup or system setup by tapping the F2 at the Dell Logo when system starts up. Under System - Device Info - Check what it says for Bluetooth Device. If it says none, Contact Dell and get the part replaced or reseated.   If it says installed and gives information with regards to it, go to Step 2.   2) Exit BIOS and Check under Windows Device Manager to find if it is listed under Network Adapters or Bluetooth Devices. If it comes up there fine, Check if you have and icon for bluetooth on the system tray (Bottom Right Corner of the screen). Check the color or the Bluetooth Icon.   If Red - Bluetooth Card at fault or Radio Off - Right Click on that icon and select Enable Radio or Press Fn and F2 keys on the keyboard.   If White - Radio is On - Right Click on it and Select Search for devices. Make sure bluetooth is turned On and Set to Discoverable mode on the cellphone. It should find the cellphone now. Do let me know the model of the cellphone.   If Green - It is connected to the Cellphone or any bluetooth enabled Device.   3) If it comes up under unknown devices like Unknown USB device, reinstall the driver from the Drivers and Utilities CD or download it from the dell support site.   The link for the drivers is   http://support.dell.com/support/downloads/download.aspx?&fileid=147257    OR   http://ftp.us.dell.com/network/R112482.EXE     Happy Holidays   Rgds   Best-Try

esquire · Answer

Assuming your 9300 has Bluetooth installed at the factory.... the Dell Wireless 350 Bluetooth module with your notebook is a USB device, and if the Inspiron 9300 is nearly identical to a 6000 as I think it is, it does not come under management of the BIOS so you won't find any settings there. It is also normal not to see the typical blue oval Bluetooth icon in Control Panel (except for an icon labelled Bluetooth Local COM) using the standard Dell/Toshiba Bluetooth client/stack. It also appears in Device Manager as a USB device, and not as a separate Bluetooth device.

Check your system tray to see if you have the Bluetooth icon there instead. Also check your Start Menu for the Bluetooth program folder. I remember when I first got my 6000, Bluetooth has to be manually activated and installed the first time I used it.

Message Edited by esquire on 12-30-2005 03:42 PM

Maboodi · Answer

I have a 2915abg with bluetooth... in the device manager it just says 2915 abg   I did find Bluetooth under USB and in my start menu, so I'll fiddle Message Edited by Maboodi on 12-30-2005 12:10 PM

esquire · Answer

Maboodi, the Intel PRO/Wireless 2915 is a wireless network adapter; it does not include Bluetooth.  The internal Bluetooth module is a separate unit.

Networking, Internet, & Bluetooth

Bluetooth Devices missing

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