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90813

June 23rd, 2003 11:00

Bluetooth on a D600 doesnt work?

Hi!

Having a problem with the onboard Bluetooth device on my D600. All of a sudden I get the following warning on startup of the system:

My Bluetooth Places could not connect to the Bluetooth stack COM server (BtStackServer.exe)

When I answer this warning a error message the following message appear:

explorer.exe has encountered a problem and needs to close, (and the send report/dont send report buttons appear).

I have tried to reinstall all the drivers for the BT device, but it doesnt work!

What to do........???

 

Regards//Frederik

Sweden

9 Posts

September 27th, 2004 17:00

I have to be fair: the motherboard / bluetooth replacement i had months ago has resisted (so far...2moro it will proabbly break now i have said so!!)

I do think that a refund IS a very reasonable request to make.

William

10 Posts

September 28th, 2004 06:00

Hello fellow D600 & D400 owners.

We have a bunch of d400 & d600 at work, and have bought them since they came out last year. Although Dell only lists its Bluetooth device as Bluetooth Internal 300 card, there are actutally several revisions of this chip with different firmware settings. And guess what, they don't all work with the same driver.. Shocking huh?

If starting with a blank installation this always works for me:
1. Get the old A02 driver at:
http://support.dell.com/support/downloads/format.aspx?c=us&cs=19&l=en&s=dhs&SystemID=LAT_PNT_PM_D600&os=WW1&osl=en&deviceid=3122&devlib=5&category=5&releaseid=R65891

2. Then if you have the newest revision this will prob come up as "no bluetooth device detected". Then upgrade with the new A05 driver found at: http://support.dell.com/support/downloads/format.aspx?c=us&cs=19&l=en&s=dhs&SystemID=LAT_PNT_PM_D600&os=WW1&osl=en&deviceid=3122&devlib=5&category=5&releaseid=R82522

Please not that the A05 driver is a "stack only driver". So you can't just install the A05, you need the A02 aswell. At least if you plan running software like Nokia Pc suite that needs bluetooth widcomm drivers which are not included in the A05 version.

Let me know how this works out for you

Message Edited by Steffan22 on 09-28-2004 02:44 AM

9 Posts

September 28th, 2004 07:00

Hello - thanks for your post.

I think this thread has primary been casued by physically broken chips. Mine, for example, came loose off teh side of teh motherboard. So, i am not sure the driver issue is the root of the problem.

Still, your infomation is useful! thanks!

W

3.1K Posts

September 30th, 2004 16:00

Users:

This thread has been locked because it was created 16 months ago.  It is also very long.  It would be better to start a new thread so that users do not have to wade through 5 pages of posts to read about this issue.  If you wish to continue this conversation, please summarize the issue or post link to the post you are referencing.

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