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17 Posts

33475

April 3rd, 2012 08:00

Bluetooth problems

Hello all. I have just installed a Bluetooth module (P/N UG748, Rev A01) in my XPS M1730 ... Windows 7 detects and installs the drivers just fine. After that, the Bluetooth LED starts to flash, so I assume Windows knows what the device is.

What I notice is... No Bluetooth icon appears in My Computer, no Bluetooth device shows up in Device Manager,my laptop slows down quite a lot and the worst problem of all is.. the module STOPS my laptop from connecting to my router. It just completely blocks access to my router via wireless.

The laptop can still SEE the router, but as soon as it tries to connect, if fails. Why does this happen? And more to the point, why doesn't the Bluetooth adapter work in the laptop? Why won't Windows pick it up and display the relevant info in Device Manager?

Has anyone had any experience with this BT module? Is this normal for this module? Or is mine faulty? Any help is greatly appreciated.

17 Posts

April 13th, 2012 04:00

Well, i guess the BAD news here is it wasn't an upgrade. It was a full (clean) installation of Windows 7 Ultimate x64.

Therefore, all software/driver installations were clean form the beginning. I guess performing another clean installation won't be a bad idea... it's just all the backups I have to do takes hours.

4 Apprentice

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904 Posts

April 13th, 2012 05:00

Trueblue,

do me a favour, check if you have a folder by the name windows.old in your C drive.,..

17 Posts

April 15th, 2012 03:00

Telson...

There is no Windows.old folder in the C: drive.

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