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MichaelTas

1 Rookie

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5 Posts

9356

September 2nd, 2008 00:00

Bluetooth Software licence file not found

Hi Chris,

 

I have just bought an XPS420, and I periodically get the following message:

 

Bluetooth Software licence file not found. [2]

 

As my keyboard and mouse rely on a Bluetooth connection to the 19-in-1 high-speed media reader, I'm a bit concerned that it may stop working at some point. Should I be concerned and how can I fix this?

 

I suspect that the problem may have been caused by a program called Registry Power Cleaner (Winferno), which I downloaded from a link on the McAfee site.

 

Thanks and regards,

 

Michael

 

 

philipkoo2

41 Posts

September 4th, 2008 05:00

You should try to redownload the drivers from Dell. Here's a link that you should try here

MichaelTas

1 Rookie

 • 

5 Posts

September 4th, 2008 06:00

Hi Philip,

 

Thanks - that seems to have solved the problem.

 

Regards,

 

Michael

AIan

1 Message

June 13th, 2010 01:00

Hi Michael

I have the same problem and when you run the registry cleaner again you will get the same message. I have been emailing Winferno for a month now but they do not seem to want to help.

Alan

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