Broadcom 440x stopped working

Question

Hello,   I have a Inspiron 9300 using Win XP Media and my broadcom ethernet LAN connection stopped working. It was working at night and when I got up the next morning it didn't. The computer icon says that the cable is unplugged. I have replugged it in assuring the connection, used a different cable, plugged it into other slots on my router, confirmed the router was ok by connecting other computers to it. I believe I reinstalled the drivers ok that I downloaded from Dell.   My intel wireless 2200bg connection is working ok.   How can I determine if there is indeed a hardware problem or if it is software related? How can I fix this? Do I have to reinstall windows or restore to confirm it's a hardware problem?   Thanks..

steven troise · Answer

make sure power is going into the laptop when power is disconnected the internal card gets disabled. also check if u have quickset running. double click the blue q with the yellow sqiggle line near  the clock and check settings in there for nic control power management hope some of  this helps u

Montag451 · Answer

Hello,

Thanks for the tip. I checked with quickset and it says the internal network card is currently active but the icon still shows the unit is unplugged. I've disabled the wireless connect just to see if that was interferring, but that wasn't it. I went into Command mode and did IPCONFIG and it showed the wireless had an IP address, the network card said Media not connected.

At this point I don't know what to do..

Thanks for any and all help...

volcano11 · Answer

Have you tried running the diagnostics on the network adapter (Start > All Programs > Broadcom Advanced Control Suite)?  When you reinstalled the drivers, did you first remove the network adaper from Device Manager, reboot, then reinstall the drivers?  Have you checked any firewalls that you may have running to make sure that you have not indvertently set the firewall to block the connection?   Steve

Luigi R. Viggia · Answer

http://jroller.com/page/jigi?entry=more_on_broadcom_440x_nic

Luigi R. Viggia · Answer

I discovered this: when I move the display the problem occur. I think that there is some electrical contact that is not fully fixed.

Someone does it know how can I unmount the laptop to check electrical connections of the network interface??? Any unmounting instruction is available on the net about how to disassemble the inspiron 8600? I would like to solve this problem without causing damages :)

Luigi.

Luigi R. Viggia · Answer

Uhm, sorry, I've not understood (my english is really poor).

What did you do to fix this problem? Can you *please* :-) explain me how to do same (in english for kids :-)) ?

Thankyou in advance.

Also for me the same: I've formatted the pc, and reinstalled....... linux! at least a good switch1 ;-)

Message Edited by Luigi R. Viggiano on 01-06-2006 05:36 PM

Montag451 · Answer

The problem turned out to be the Motherboard as I told the tech it was before he made me format my hd and reinstall windows!

It took too long to get through and get this thing fixed in my opinion. But, they did send someone and it works now...

Networking, Internet, & Bluetooth

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