4 Operator

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14.4K Posts

December 31st, 2008 14:00

was the computer hooked up to the cable modem before you added the router?

Adding the router should not have made the modem the default if you were already on a cable mode. Did you follow the Linksys instructions in installing the router?

 

Please also list the system model, os and the linksys model. This can help us

January 5th, 2009 19:00

Yes. I was hooked up to the cable modem. each of the modems were enabled.

I used the LELA software to install the router for a wireless camera. That worked okay. I started to have problems when I synced with a laptop and a wireless printer. I found that I could enable the internal modem and connect to the devices wirelessly, but no internet, or have internet to my PC but not any wireless device.

I reset the manufacturers setting on the modem, removed the software, reinstalled with the internal model disabled but it still reolves to the internal modem. Seem i have to "disconnect the internal modem" but I am not sure how to do this properly.

I am running Windows XP on a Dell Dimension 3000, Celeron CPU. I have the Linksys Broadband Modem WRT160v2.

 

 

 

 

 

 

4 Operator

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14.4K Posts

January 6th, 2009 04:00

I think at the moment there is a terminalogy issue. When you refer to the internal modem are you really meaning the Network Interface Card or NIC?

Normally when one hears internal modem it means a dial up modem.

Also can you provide your wireing setup with all your equipment

January 6th, 2009 05:00

Intel PRO/100 VE  and my cable modem are the two network connections that I am showing.

The router is sync with the Intel Pro connection.

 

Thanks

4 Operator

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14.4K Posts

January 6th, 2009 07:00

Ok at first you had the cable modem directly into the PC was this through the NIC or through USB?

Now you have two networks showing up. you only need one.

Your setup should be Cablemodem to router, router to computer. You should then only have one internet connection. Now with a linksys router I have found that when you add the router to the network you need to clone the mac address of the computer into the router to get it to work.

I have setup two different linksys routers in this manner as well as two different D-link Routers. what appears to happen is the cablemodem as setup by your ISP is keyed to the MAC address of the computer on which it was first installed. So when you clone the MAC address into the router the cablemode thinks the router is your computer and all is fine. Then you can add as many wireless clients as you want onto the wireless side of the network.

I would access the setup page for the router and find where you can clone the PC's MAC address into it. This should I feel solve your problems.

2 Intern

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1.7K Posts

January 6th, 2009 10:00

While cloning the MAC address is one way to get things to work, it is usually simpler for most people to just power off (usually by physically unplugging) the cable (or DSL) modem and letting it sit for 30 seconds (and for some modems as much as 10 minutes :emotion-6:) so it resets its connection and forgets what computer was last connected.  Once the modem is reset, power it back on and wait for it to sync up with the ISP.  Once that is ready, power on the router and let it connect, and then power up the computer.

January 6th, 2009 15:00

Yes, Thanks.

Should I "uninstall" the pro-V?

I am not exactly sure how to disconnect this connection. I have run the cmd ipconfig\all and it confirms the cable active and the network card active with the router as the default gateway to the Pro-V. Disabling does nothing.

I have tried to do the power down and up in the proper cycle several times and I get the same result.

Thanks for your patience and persistence.

 

 

2 Intern

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1.7K Posts

January 7th, 2009 07:00

How do you have things connected?  For the vast majority of people, the best way to set things up is:

wall -> cable modem -> linksys router -> computers

If you have  a computer connected directly to the cable modem, disconnect it and connected it to the router instead.

January 7th, 2009 09:00

This is how it is connected.

4 Operator

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14.4K Posts

January 7th, 2009 10:00

Can you post your ipconfig /all log?

Also if you post a pix of your network connections window.

950 Posts

January 7th, 2009 10:00

Just to clarify.

The cable modem should connect to the routers WAN/Internet port not to one of the other four ports labeled 1-2-3-4

Many router makers offer a setup CD which in my opinion only servers to muck things up.

Also confusing is information on cloning MAC addresses. This also is confusing and mostly useless with most ISP service.

So I suggest you reset the router to factory defaults...consult its manual how to do that. Next double check your cable connections as I mentioned above.

See if this makes any difference.

2 Intern

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1.7K Posts

January 7th, 2009 12:00

SlamX has a good point, and I probably should have mentioned it when I listed the recommended connection order.  The cable modem should definitely be connected to the WAN port.

January 7th, 2009 19:00

I have the connections in the right setup. I have reset the to default setting. I also have pinged the router address.

Unable to upload screen shots. My netwrok connections show two lans. The modem and the INtel PRO 100VE network card. I disabled the netowrk card but I cannot reset the router even after default setting reset. The router resolves to the network card and not the modem.

If I unistall the card will this only show the cable modem?

 

950 Posts

January 7th, 2009 20:00

Well assuming it is all connected right it could be defective router. The router will not really show the modem in ipconfig.

Need to see what ip # the router is setting so d/c the modem and reboot the computer only hooked up to router. Post all the ip addresses so we can see what the router is doing.

2 Intern

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1.7K Posts

January 8th, 2009 11:00

You should have five connections on the computer: mouse and keyboard, video, power and the network cable going to the router (not counting any other external hardware you have on the computer).  If you have a connection going from the computer directly to the cable modem, try disconnecting that.

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