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27206
March 17th, 2015 14:00
Can only connect to HTTPS sites but not http in multiple browsers in 8.1 Inspiron 15 3521
Inspiron 15 3521 Service tag <ADMIN NOTE: Service tag removed per privacy policy>
Updated to Win 8.1
Yesterday I allowed an automatic update from Microsoft on this machine and I stopped being able to connect to non secure http site. I was able to connect to the wireless but was unable to connect to any of the sites I normally can. After much troubleshooting I figured out that I connect to anything if I use HTTPS instead of HTTP. Background connections still seem to work as well.
This fails in both IE and Chrome.
I have no antivirus loaded other than whatever comes stock in windows.
This is what I have tried so far.
Uninstalled all the updates that day.
Set firewall back to default.
Turned firewall off.
Deleted and re-installed the wireless drivers (before I figured out it was connecting fine)
Tried safe mode.
Tried clean boot.
netsh winsock reset catalog
netsh winsock reset
flush DNS
the host file is fine.
Turned off windows defender
Reverted back to a restore point from a couple weeks ago.
Did a full virus and malware scan using various tools (not one single thing was found)
Something got hosed and I have tried everything I know how to try to get this thing working again.
This isn't a computer that ever gets touched by questionable software or websites. So a virus is unlikely.
It was working fine, I allowed it to update and it rebooted and hasn't worked right since.
Anyone have any other ideas of where to look?
DELL-Todd S
3 Apprentice
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1.8K Posts
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March 20th, 2015 09:00
Hi,
Quick question, did you go into Windows Network & Sharing Center on your system and delete all the wireless profiles you see there? Could be something as simple as the wireless profiles became corrupted in the update and just need to be rebuilt. Sometimes the OS can just get "confused" about the wireless profiles.
If you delete your wireless profiles and then connect to your wireless access point, see if everything works fine after that. Please come back and let us know if this worked or not.
Todd
rpardun
3 Posts
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March 20th, 2015 12:00
It is hard to say who did or didn't since these are personal computers and not the company asset. It applied 15 or 16 KB updates I think. There were a bunch. I uninstalled them to no avail. I also rolled the entire machine back to a save point about 2 weeks ago. Same result. So once I realized that that wasn't going to fix it I let it reapply all the Dell and Microsoft updates again. It would be nearly impossible to find which ones applied that day.
It appears to be something specific to this network. It works at home. I also posted this question on the Microsoft website and got the standard form responses of "reset internet explorer" and such. No help and they aren't going to actually read it so I am out of options.
DELL-Todd S
3 Apprentice
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1.8K Posts
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March 20th, 2015 12:00
Did any of your co-workers also perform the Microsoft update? You don't happen to remember the update name / number do you? There may be some information on the Microsoft site specific to that update that we can look at.
rpardun
3 Posts
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March 20th, 2015 12:00
Yes, I have tried that. Tried again just to make sure.
I have come to find out that this is only happening on my work connection (A large corporate, super security conscious type place). I am able to connect at home just as usual.
My IT was unable to figure it out. There is something that my computer is doing that their router doesn't like. I just can't figure out what it is. Other people have no problem connecting here and I was connected just fine until the update and then it immediately died.
I doubt if there is a solution for this one.