3 Apprentice

 • 

20.5K Posts

January 29th, 2012 08:00

Which browser(s) are you using? If you are using more than one, does this happen with all of them?

Check your firewall, anti-virus, and browser settings. Something may have changed after a recent update to any one of them. Some have special settings for secure websites, such as banks.

9 Legend

 • 

30.3K Posts

January 29th, 2012 14:00

kcurreri,

 

Are you using Internet Explorer? Some banks use ActiveX and some browsers do not support this.

 

If you have a 64-bit system...

 

Start, in search, type

 

internet

 

You should see...

 

 

Try using Internet Explorer that does NOT have (64-bit) after it.

 

 

Rick

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