You are making a connection with the router with both the wireless and the wired ethernet connection. Does the wired connection allow internet access? Since this appears to be a cable broadband connection, have you tried resetting the network? (Note that this has to be done whenever the device connected directly to the cable modem changes. To do this, shut everything off. Wait about 5 minutes. Turn on the modem first, and wait another 5 minutes. Then turn on the device that is connected directly to the modem (either the router or the computer), then turn on any other computers that will connect through the router.
If this isn't the problem, check to see if any firewall software that you may be running is blocking the internet connection.
Yes, I can connect using a wired connection, just not with wireless.
I tried power cycling the router/modem (in the order you specified) and when I turned on my laptop and launched my browser, there was my homepage with time and date applicable info - - I double checked just in case the info was cached :)
Anyway, I shut the browser down and launched again, this time it didn't work and went back to the standard "unable" web page.
FYI., I also, turned off the firewall I have but it didn't seem to help.
I do have one final note to add. I noticed when launching the wireless network icon, that my router is acknowledged as "connected", and next to it is an icon in the shape of a black circle with the letter "b" in it. If this indicates the type of wireless connection, am I having a problem because my wireless card is an a/g type? I also see a neighbors wireless connection listed with an icon the shape of a green circle with the letter "g" in it. Just grasping at straws at this point.
Well, I'm open to any other suggestions at this point.
Your g card is backward compatible with all b networks, so that is not the problem. Since the problem seems to be limited to the wireless connection (the wired connection works), it suggests a problem with the wireless configuration. Your ipconfig output indicates that the wireless card is getting an IP address from your router, so I doubt that it is a WEP problem. But, just to make sure, try temporarily disbling the WEP encryption on the router and see if you can connect. That will help narrow the possibilites. Firewalls are troublesome sometimes. There are numerous reports of Norton and McAfee firewalls leaving residuals even when they are disabled. If possible, I would suggest completely uninstalling such firewall products until the network is working, then reinstalling and making sure the configuration is correct.
You don't happen to have Internet Connection Sharing enabled on another computer or network card on the network, do you? Also, is Windows managing the network or is the Intel Utility managing the network. Have you download and installed the latest drivers for the wireless card from the Intel web site? Have you adjusted the Power Management settings on the wireless card to always provide full power to the card?
I took off the WEP encryption and power cycled the router/modem, fired up the laptop and again, was able to connect to the internet but it fizzled out... eventually getting the "Server not found" error.
It seems like the connection keeps dropping or the card keeps loosing the connection. FYI, the wireless transmission point is right above my laptop.
At one point, I got a pop-up titled: "Wireless Network Connection Status." The text of the box advised that "Windows did not assign a network address to the computer." When I clicked on the repair button, it said that a program other than windows was controlling.
I'm not one to question results to closely. In this case, I started off by updating my routers firmware and everything started working ok. As of today I haven't re-engaged my WEP or firewall. I kinda scared to ruin my success.
I had the same problem when I initially got the E1705 laptop -- the Intel ProWireless 3945 said it was connected to the wireless router, but I couldn't connect to the Internet. Right out of the box, the Norton firewall (as configured by Dell) was blocking me from connecting to the internet. The Norton sofware was also using a huge amount of CPU. I uninstalled Norton, and installed ZoneAlarm instead & the wireless worked great for several weeks.... until after my laptop's LCD was replaced by Dell. Since then I've discovered that the wireless connection only works if I use Windows to manage the network connection - instead of being managed by the Intel ProWireless software (which worked for me previously).
I don't know what changed to make the Intel ProWireless software no longer work - I can only guess that a recent BIOS upgrade may be incompatible with the Intel 3945 drivers or something.
I just got an E1705 and am having the same problem. When I first log on I can connect to the internet through the wireless router, but after a short period of time, I can no longer connect. It appears that I am still connected to the network since I have an excellent signal strength and the wireless network manager says that I'm connected. I can usually re-connect by re-setting (i.e., unplugging the router) the router, but the same thing happens - after a few minutes I get bumped. I am going to call Dell this evening to see if they have any answers. I actually tried using a newer (g) router to see if my was just too old (b), but since they're backward compatible it didn't matter.
Can someone tell me how to have Windows manager the networks? I may try that as well as uninstalling Norton (if I have that). Mine came with McAfee, but there is also some Norton software installed.
I just got a 9400 which is the same as the E1705 and I'm having the same problem.
When I first log on I can connect to the internet through the wireless router, but after a short period of time, I can no longer connect.
I reconnect and watch the Intel truobleshooter ask for Cisco something so I turn this on under Advanced section, still the same runs for a while then have to reconncet to the web again.
Must be faulty cards, as I have the same router running on a old DEll 4100 which is using a 2200 wireless without a problem.
The card is very hot under Intel software, when I run the windows software it take longer for it to heat up but evensurely drop out after 15 minutes for no reason.
Can you replay to you answer for Dell would appreciate what they got to say.
My laptop 1 week old, and can't believe to be a wireless problem so soon.
Cheers Drew
volcano11
2 Intern
•
28K Posts
0
May 18th, 2006 01:00
You are making a connection with the router with both the wireless and the wired ethernet connection. Does the wired connection allow internet access? Since this appears to be a cable broadband connection, have you tried resetting the network? (Note that this has to be done whenever the device connected directly to the cable modem changes. To do this, shut everything off. Wait about 5 minutes. Turn on the modem first, and wait another 5 minutes. Then turn on the device that is connected directly to the modem (either the router or the computer), then turn on any other computers that will connect through the router.
If this isn't the problem, check to see if any firewall software that you may be running is blocking the internet connection.
Steve
keoki323
7 Posts
0
May 18th, 2006 15:00
Thanks for the feedback.
Yes, I can connect using a wired connection, just not with wireless.
I tried power cycling the router/modem (in the order you specified) and when I turned on my laptop and launched my browser, there was my homepage with time and date applicable info - - I double checked just in case the info was cached :)
Anyway, I shut the browser down and launched again, this time it didn't work and went back to the standard "unable" web page.
FYI., I also, turned off the firewall I have but it didn't seem to help.
I do have one final note to add. I noticed when launching the wireless network icon, that my router is acknowledged as "connected", and next to it is an icon in the shape of a black circle with the letter "b" in it. If this indicates the type of wireless connection, am I having a problem because my wireless card is an a/g type? I also see a neighbors wireless connection listed with an icon the shape of a green circle with the letter "g" in it. Just grasping at straws at this point.
Well, I'm open to any other suggestions at this point.
Again, thanks for any assistance provided.
George
volcano11
2 Intern
•
28K Posts
0
May 18th, 2006 15:00
Your g card is backward compatible with all b networks, so that is not the problem. Since the problem seems to be limited to the wireless connection (the wired connection works), it suggests a problem with the wireless configuration. Your ipconfig output indicates that the wireless card is getting an IP address from your router, so I doubt that it is a WEP problem. But, just to make sure, try temporarily disbling the WEP encryption on the router and see if you can connect. That will help narrow the possibilites. Firewalls are troublesome sometimes. There are numerous reports of Norton and McAfee firewalls leaving residuals even when they are disabled. If possible, I would suggest completely uninstalling such firewall products until the network is working, then reinstalling and making sure the configuration is correct.
Steve
volcano11
2 Intern
•
28K Posts
0
May 18th, 2006 19:00
You don't happen to have Internet Connection Sharing enabled on another computer or network card on the network, do you? Also, is Windows managing the network or is the Intel Utility managing the network. Have you download and installed the latest drivers for the wireless card from the Intel web site? Have you adjusted the Power Management settings on the wireless card to always provide full power to the card?
Steve
keoki323
7 Posts
0
May 18th, 2006 19:00
I took off the WEP encryption and power cycled the router/modem, fired up the laptop and again, was able to connect to the internet but it fizzled out... eventually getting the "Server not found" error.
It seems like the connection keeps dropping or the card keeps loosing the connection. FYI, the wireless transmission point is right above my laptop.
At one point, I got a pop-up titled: "Wireless Network Connection Status." The text of the box advised that "Windows did not assign a network address to the computer." When I clicked on the repair button, it said that a program other than windows was controlling.
Just some added information.
George
keoki323
7 Posts
0
May 20th, 2006 05:00
I'm not one to question results to closely. In this case, I started off by updating my routers firmware and everything started working ok. As of today I haven't re-engaged my WEP or firewall. I kinda scared to ruin my success.
George
ellenh
1 Message
0
May 30th, 2006 16:00
I had the same problem when I initially got the E1705 laptop -- the Intel ProWireless 3945 said it was connected to the wireless router, but I couldn't connect to the Internet. Right out of the box, the Norton firewall (as configured by Dell) was blocking me from connecting to the internet. The Norton sofware was also using a huge amount of CPU. I uninstalled Norton, and installed ZoneAlarm instead & the wireless worked great for several weeks.... until after my laptop's LCD was replaced by Dell. Since then I've discovered that the wireless connection only works if I use Windows to manage the network connection - instead of being managed by the Intel ProWireless software (which worked for me previously).
I don't know what changed to make the Intel ProWireless software no longer work - I can only guess that a recent BIOS upgrade may be incompatible with the Intel 3945 drivers or something.
greg_fichtl
1 Message
0
June 7th, 2006 12:00
I just got an E1705 and am having the same problem. When I first log on I can connect to the internet through the wireless router, but after a short period of time, I can no longer connect. It appears that I am still connected to the network since I have an excellent signal strength and the wireless network manager says that I'm connected. I can usually re-connect by re-setting (i.e., unplugging the router) the router, but the same thing happens - after a few minutes I get bumped. I am going to call Dell this evening to see if they have any answers. I actually tried using a newer (g) router to see if my was just too old (b), but since they're backward compatible it didn't matter.
Can someone tell me how to have Windows manager the networks? I may try that as well as uninstalling Norton (if I have that). Mine came with McAfee, but there is also some Norton software installed.
Thanks for any help.
SIKLS1
6 Posts
0
July 5th, 2006 07:00
When I first log on I can connect to the internet through the wireless router, but after a short period of time, I can no longer connect.
I reconnect and watch the Intel truobleshooter ask for Cisco something so I turn this on under Advanced section, still the same runs for a while then have to reconncet to the web again.
Must be faulty cards, as I have the same router running on a old DEll 4100 which is using a 2200 wireless without a problem.
The card is very hot under Intel software, when I run the windows software it take longer for it to heat up but evensurely drop out after 15 minutes for no reason.
Can you replay to you answer for Dell would appreciate what they got to say.
My laptop 1 week old, and can't believe to be a wireless problem so soon.
Cheers Drew