Apologies if this has been answered many times before - I did try searching - honest!

 

I recently purchased a brand new Dell MZ101 laptop/netbook - which is lovely! But - I cannot, no matter what I try, connect wirelessly.

My system is Starhub Cable - through a D-LInk 615 router.  My old computer (Windows XP) and my i-touch both connect wirelessly with no problem at all. My new Dell will connect via direct cable to the same router - and works flawlessly - but - not wirelessly.  It shows the network, allows me to enter the network key (currently WPA) says it is connecting - but then either fails completely or connects with 'no internet access'.

I have tried powering off modem/router etc - no luck, tried WPA2 and WEP - no luck. Tried the troubleshooter - no luck. Tried new drivers from Dell, from Broadcom, and via Windows Update - all no luck.   Tried contacting Dell Technical Support through email - no response.  I am using Windows 7 (64 bit) and I desperately need help!  If anyone else has had and solved this problem - please let me have the solution!

Meanwhile - everything else continues to work beautifully on the same wireless network!

 

 

Trevor