The first thing to do is to reboot the computer. Have you done this? Does the internet on this computer work if you connect to the router with a wired ethernet connection? Have you made sure that any software firewalls you are running have not somehow been reconfigured to block the internet connection? To help troubleshoot this problem, further, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.
volcano11
2 Intern
•
28K Posts
0
December 15th, 2005 21:00
The first thing to do is to reboot the computer. Have you done this? Does the internet on this computer work if you connect to the router with a wired ethernet connection? Have you made sure that any software firewalls you are running have not somehow been reconfigured to block the internet connection? To help troubleshoot this problem, further, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.
Steve