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2895
January 5th, 2006 15:00
Cannot see the wireless connection
I just moved and got new internet service. While trying to set up my wireless router, I have had difficulty. I have two laptops. One is connected to the router and the cable modem and the other is intened to be a wireless connection. It cannot see the internet connection on my router - but it can see the neighbor's wireless connection. HELP! I have a Inspiron 1500 with a Dell wireless WLAN 1350 adapter and I have a Dlink DI-524 router, I've been on the phone with D-Link resetting and altering everything possible and they think its a Dell issue. I have also made sure that the Fn + F2 toggle switch is on and am unable to fix this problem.
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volcano11
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28K Posts
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January 5th, 2006 18:00
Did you change any of the default settings on the router or enable MAC address filtering or WEP or WPA encryption. Is the router set to broadcast the SSID? Can you connect to the internet through the router on a computer that has a wired connection to the router?
Steve
lydia1776
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January 5th, 2006 19:00
volcano11
2 Intern
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28K Posts
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January 5th, 2006 22:00
Make sure your wireless adapter is turned on (Fn F2 key combination), then disconnect the ethernet cable and then to help troubleshoot this problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message after you have re-established the wired connection to the router.
Steve