cannot see wireless network connection after XP reinstall

Question

i have a Dell Latitude D810. I just wiped and reinstalled the OS. i have updated everything from windows update including chipnet .Net, flashed the bios, and did a scan and update drivers. i have tried to update drivers from the original CD. problem: I cannot seem to get the computer to realize it has an internal network card. there is no switch on laptop. i have tried manually updating drivers, performing scans, etc. when i go to Dell website, it says to go to network connections, and click on the Wireless Connection to set it up, but that option is not there (only LAN). i am on internet through LAN but cannot see anything wireless to set up. when i can see something, i want to connect to my existing network, so i do not need to set up a net network. pulling hair out here. please help.

PudgyOne · Answer

wichitamsu,

When you reinstalled XP, did you install the desktop/notebook system utility and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

You should be able to install the desktop/notebook system utility and the chipset drivers, then install the rest of the drivers in order and everything should start working.

Rick

PudgyOne · Answer

wichitamsu,   Just install the desktop/notebook system utility and the chispet drivers, the go right down the list. Everything should start working.     Rick

wichitamsu · Answer

i have not installed drivers, etc, in that order so how do i undo what i did and perform the installation in the order suggested in the link you provided?

wichitamsu · Answer

Ok, i just downloading everything for my service tag and installed in the order according to your link and i still cannot see wireless network connection anywhere.

PudgyOne · Answer

wichitamsu,   Places to check to see if the wireless adapter Connection enabled     Rick

PudgyOne · Answer

wichitamsu,

In addition, If this is XP and not upgraded to XP SP2 or SP3, then computer will NOT have WPA encryption. You'll need to attach it with the Ethernet cable and get Windows Updates.

Rick

wichitamsu · Answer

I am using an ethernet cable now to hit the internet

i have completely updated all service updates as well as SP1,2, and 3

i entered my exact service tag number and got all relevant drivers for my system

i installed all drivers, chipsets, etc according to the order as specified in the link you provided

i went into the bios and made sure everything was enabled

after all this, when i his FN+F2, I can appear to toggle wireless on and off. it is currently on.

i still cant find anywhere to set up a wireless connection

one more thing, in my device manager, i see a "Network Controller" as well as a "video controller" under other devices that have the yellow question mark. not sure how this can be as i seem to have installed every driver under the sun. however, because of this, i am beginning to think it's more of a driver issue.

oh, and under conrol pannel, i have a program called "wireless configuration utility" but when i cannot get it to run.

PudgyOne · Answer

wichitamsu,

What do you see in the device manager? (right click my computer, left click properties, left click hardware, left click device manager)

Any yellow exclaimination marks or red x's?

Rick

wichitamsu · Answer

Actually, I fixed the wireless issue, but I still have a yello question mark in other devices for a video controller. Can you assist with that

PudgyOne · Answer

wichitamsu,   Did you try installing   ATI Mobility FireGL V3100   ATI MobilityRadeon X300 or ATI Mobility Radeon X600     Rick

Networking, Internet, & Bluetooth

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