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28K Posts

April 14th, 2008 17:00

To help troubleshoot this problem, on the computer with the problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.

 

Steve

2 Posts

May 29th, 2008 02:00

I'm having the exact same problem. I have an Inspiron 1501 running Windows XP SP3. It connects wirelessly to Wi-Fi networks at home and at work, but doesn't access the Internet. Browsers are unable to display any content, and my Trend Micro antivirus software is unable to connect and download updates. Other computers are able to connect to these same wireless networks just fine.

 

I look forward to whatever solution you can find for this. 

2 Posts

May 29th, 2008 02:00

P.S. Here's what I get from the ipconfig/all:
 
Microsoft Windows XP [Version 5.1.2600]

(C) Copyright 1985-2001 Microsoft Corp.

 

C:\Documents and Settings\Christopher Nash>ipconfig/all

 

Windows IP Configuration

 

        Host Name . . . . . . . . . . . . : CPStyle

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Hybrid

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No

        DNS Suffix Search List. . . . . . : ab.hsia.telus.net

 

Ethernet adapter Local Area Connection:

 

        Media State . . . . . . . . . . . : Media disconnected

        Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont

roller

        Physical Address. . . . . . . . . : 00-1C-23-8C-28-B6

 

Ethernet adapter Wireless Network Connection 2:

 

        Connection-specific DNS Suffix  . : ab.hsia.telus.net

        Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card

        Physical Address. . . . . . . . . : 00-1B-FC-E2-C2-2F

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.0.103

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.0.1

        DHCP Server . . . . . . . . . . . : 192.168.0.1

        DNS Servers . . . . . . . . . . . : 192.168.0.1

        Lease Obtained. . . . . . . . . . : Wednesday, May 28, 2008 9:50:39 PM

        Lease Expires . . . . . . . . . . : Wednesday, June 04, 2008 9:50:39 PM

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