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18334

March 13th, 2012 14:00

Can't connect to Internet wirelessly.

Hello,

I have a Dell Studio 1745 and a few months back I woke up one morning not being able to connect to the internet.

So ever since then I have been connecting to the internet through an ethernet cable connected to my router.

Now this has become pretty annoying because it's a pretty short cable, I have to sit on the floor next to the router when using my laptop.

So I thought I would come here for some answers.  

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March 13th, 2012 15:00

richman11,

 

Hit the Windows Key and the R keys at the same time. Type

systeminfo.txt

REMOVE THE PRODUCT ID and post the rest of the information back here. (Preferred)

or an ipconfig /all log and maybe it will reveal something.

 

 

Rick

1 Message

March 14th, 2012 06:00

can anyone help me i am trying to install a vodem on a dell dimension and i have set myself as administrator but it still comes up with administrative privileges required to install.  arrrrrrrrgggghhhhhhh HELP PLEEEEEAAASE

12 Posts

March 14th, 2012 13:00

Hello,

My first thought just by the symptoms, sound like your wireless adapter might have given out.  It is very common with wireless adapters, I've personally seem them fail out-of-the-box on several brands of computers.  I would call technical support if your computer is still under warranty they can replace the adapter at no cost to you.  If however your computer still covered under warranty, you can also purchase the adapter and install it yourself.  The adapter is fairly inexpensive and is not very complicated to install, although you may want to get someone else to install it for you depending on your level of comfort with computers.

If you need that number in USA, its 1-800-624-9896 or visit www.dell.com for your local number.

Sincerely,

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March 14th, 2012 15:00

kitty78,

 

Did you recently install/reinstall the operating system?

 

 

Rick

2 Posts

March 15th, 2012 21:00

My computer is pretty screwed up. I tried using systeminfo.txt but when I type it in an error comes up saying

"Windows cannot find 'systeminfo.txt'. Make sure you typed the name correctly, and then try again."

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March 16th, 2012 03:00

richman11,

 

Try running an ipconfig /all log and post it back here.

 

 

Rick

April 12th, 2012 01:00

I can fix YOUR problem:  contact me at

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