cant connect to internet

Question

I just bought a dimensions 2400 and cant connect to the internet. I've plugged the rj-45 into the nic and its recieving and sending packets, but when i open internet explorer it wont connect. Any suggestions I would appreciate it. thanks

CMPARNESS · Answer

Thanks for the fast reply. I have a cable connection and I am connected to the modem. I have not tried the five minute shut off. I will try that. thank you.

volcano11 · Answer

What kind of internet service do you have (cable/dsk/dialup)?  If it is cable or dsl, are you connecting directly to a modem or through a router?  If directly to a modem, have you tried resetting the network by turning off the computer and the modem, waiting for 5 minutes, turning on the modem, waiting 5 more minutes, then turning on the computer?   Steve

Networking, Internet, & Bluetooth

cant connect to internet

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