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18209

May 14th, 2004 18:00

Can't enable Bluetooth radio

A few days ago I turned off my bluetooth radio by right clicking on the BT icon in the task bar and selecting "disable bluetooth radio" from the pop up choices.  Now I cannot turn in back on.  When I try by again right clicking the icon in the task bar and selecting "enable" I get a message that says the bluetooth radio is turned off and to press Fn+F2 to turn it on.  Problem is this just turns on and off my WiFi card instead and has no apparent effect on the BT radio!

If I go into my device manager there is an appropiate driver installed, it tells me the BT adapter is enabled and working properly.  Under the bluetooth configuration menu, if I select hardware I'm told that no bluetooth device was found.  This seems conflicting.  The BT function used to work fine before.  What went wrong and how can I get it turned back on?  Thanks

3.1K Posts

May 17th, 2004 14:00

wjbertrand,

Thank you for using the Dell Community Forum.

BlueTooth can be enabled either with the [Fn] - [F2] key combination or by going into the system BIOS and selecting this option.  Try looking in the BIOS to enable this.

May 17th, 2004 18:00

Thanks for the reply Bob.  As I originally mentioned the Fn-F2 combination is only turning on and off the Wi-Fi card and is not affecting the BT device at all.  How to I access the BIOS and what do I do when I'm there?  Thanks.

 

-Jeff

3.1K Posts

May 19th, 2004 13:00

Jeff,

Access the BIOS by tapping the [F2] key when the Dell screen appears.  Use either the left and right arrow keys or hold [Alt] and [P] at the same time to change between the BIOS pages.

Please update your Dell Community Forum user profile with the service tag of your system.

May 19th, 2004 21:00

Thanks Bob.  I did that and I cannot access the blue tooth device in the BIOS.  The cursor skips over it  There's a comment there that says it's not installed.  It was working before I shut it off as described in my initial post.  I begining to think that the blue tooth card/hardware itself as failed now.

 

-Jeff

2 Intern

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7.3K Posts

May 20th, 2004 00:00

The card needs to be reseated into your notebook.  You didn't state the notebook so I cannot provide a link to the card, but start here and choose your model.

May 20th, 2004 13:00

I'ts a Dell Inspirion 600 lap top.

 

-Jeff

2 Intern

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7.3K Posts

May 20th, 2004 16:00

7 Posts

January 10th, 2005 06:00

I have same problem with my latitude D800 except the bios tells me it is installed. What can I do? I have tried taking the BT card out but it did not help...
 
Thanks Glen

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