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Can't enter password on Dell Latitude D630
Hi,
Just replaced the hard drive on granddaughter's Latitude, re-installed drivers and now can't enter anything but numbers for my wifi password.(It's numbers and alpha)
I've read some of the responses and posts on Intel ProSet as well as been searching google in hopes for an answer.I've created a profile, Tried all the different options WPAWEP, etc to no avail at this point. I am not sure if should try some of the suggestions since mine is older laptop and have heard there are issues with the password being a certain length, alpha or numerical in this laptop
The laptop connected fine before the hard drive change and adding drivers and wasn't a big issue.
I do notice when I hover over the little green circle next to my wireless connection it show "Network uses802.11 g and 802.11n"
Not sure if the above is because of the choice I tried in WEP that is shows what the network uses.
My own laptop uses mifi technology. If I knew what it is for the L501X XPS. could I use it on this older Latitude?
Help anyone, I sure appreciate it.
JustinHolt
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January 3rd, 2014 14:00
PudgyOne
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October 27th, 2013 12:00
CindiF,
What is the operating system in on Latitude D630? 32-bit or 64-bit? Is this the Latitude D630 or the Latitude D630 ATG?
When you installed the drivers in the correct order, How to Download and Install Drivers in the Correct Order , Did you install Dell QuickSet, v.8.3.17, A51?
What virus program and firewall are you using? Can you run an ipconfig /all log and post it back here?
Installing My Wi-Fi Technology Intel® My WiFi Technology is supported only on the Windows 7 operating system with driver versions 13.1.1 to Intel drivers 14.3
If the operating system id before Windows 7, then My WiFi Technology will not install.
Rick
CindiF
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October 27th, 2013 16:00
Hello,
I just replaced the hard drive on a latitude D630. Added drivers and now unable to connect wirelessly as had before.
I am trying to use Intel PROSet Wifi Connection Utility to no avail.
Everything I have read has said being an older laptop I can't use this to connect due to not being able to add the numerical and Alpha password of 14 characters.
I also read somewhere to disable it and let windows do the connecting. I'm not sure how to do that if it's the way to go.
If there is another solution or another way, I sure could use some guidance.
Before replacing the hard drive it just was there to choose my wireless network and connect.
Thanks so much for help
PudgyOne
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October 27th, 2013 18:00
CindiF,
If the operating system is XP, you MUST upgrade it to XP Service Pack 3 (XP SP3) in order to get WPA Security. Depends on which adapter you have, there are also some settings that may need changed.
Places to look to see if your Connection is enabled
Still need the ipconfig /all log to be able to help you. I also need the virus program and firewall you're using.
Please respond back to this thread, so all the information is in the same thread. I have a long day at work, tomorrow, so once you post the information, a Dell Employee or myself, will get back to your on how to correct the problem.
Rick
CindiF
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October 29th, 2013 13:00
Thanks Rick for your reply. I was sick yesterday and didn't get online a lot.
I will do my best to answer your questions today. I can tell you the lattitude has XP on it.
I will check on the other things you asked me and get back here.
CindiF
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October 29th, 2013 20:00
Hello,
You asked which latitude I am working on. It is the Dell Latitude D630 and 32 bit.
I did install the drivers in order according to the list at the link you gave me.
I did install Dell QuickSet, v.8.3.17, A51. When I originally installed it I got an error message that the file was corrupt. The person on the other forum gave me a link to do it from another place so I did that & it worked.
I haven't reinstalled any firewall or anti-virus since unable to connect to internet at this point.
I'm using my external hard drive to get drivers and any info you may require.
ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : stewart-b552a9d
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller
Physical Address. . . . . . . . . : 00-1C-23-0A-97-C2
Ethernet adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Connection
Physical Address. . . . . . . . . : 00-1B-77-21-3B-8C
In Bios it appears like wireless is enabled. At least every option given is enabled for wireless.
I'm going to have a difficult time updating to XP Service Pack 3 (XP SP3) since I can't get the computer connected wireless to do so at this point. I doubt that is something I can do using my external hard drive but maybe I'm wrong. If I am then I'm open on how to do so.
You mentioned "If the operating system id before Windows 7, then My WiFi Technology will not install". Before replacing the hard drive my grand daughter had wireless. So somehow we had it on the Latitude. Sigh
My daughter originally bought the computer for my grand daughter but has fallen on me to do drivers, etc.
The wireless switch is in on position on side of computer.
The only option so far I have found to attempt to connect is via the Intel ProSet and to my knowledge it's not going to work on this laptop. When I go to enter the wireless password, I can only have numbers so can't possibly put the password containing numbers and letters in.
In "Networking Connections" I seee everything under LAN or High Speed Internet is "Firewalled". Does that mean there is a windows firewall blocking them?
I hope I haven't overlooked any information you have asked for. If I have please let me know and how to proceed from here.
Thanks so much for your assistance.
Cindi
PudgyOne
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October 30th, 2013 03:00
Cindi,
Download these files and install them in the exact order. Download them on another computer and put the files on a flash drive or use the drivers disk that came with the system.
Dell Notebook System Software Utility
Intel Mobile Chipset Driver
Broadcom 57XX Gigabit Integrated Controller, 59XX 10/100 Ethernet Controller, v.XP/2k v10.26c Vista v10.9.0.0e, A00
Then download and install
Intel Intel(R) PRO/Wireless 3945ABG Network Connection, (R) Wireless WiFi Link 4965AGN, v.FLWSP0064D, A16
Dell QuickSet, v.8.3.17, A51
You should be able to get online, using the Ethernet connection. Go to Windows Updates click on custom and download and install the items listed, especially .net framework, needed to run many applications.
XP Service Pack 3 should be listed. This is needed for WPA Security. For WPA Security, it is recommended to use the 13 character password. The smaller password, tells me you may be using another type of security.
For XP WPA2 security, you'll need to download from Microsoft.
http://www.microsoft.com/en-us/download/details.aspx?id=1974
Rick
CindiF
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November 2nd, 2013 13:00
Hello,
sorry for delay to get to this. Have some issues with my own dell laptop.
Anyway, I have done Dell Notebook system Software Utility and Intel Mobile Chipset Driver. Both were on the computer already and asked me if I wanted to overide it being on there so I did and reinstalled.
When attempting to do the broadcom 57XX Gigabit Integrated controller after it unzips it tells me I'm about to remove it from the laptop which I don't think is what I should be doing. Obviously it was already on the laptop as well.
I will proceed ahead with next things you've listed.
CindiF
32 Posts
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November 2nd, 2013 13:00
Are these supposed to be separate files? Broadcom 57XX Gigabit Integrated Controller, 59XX 10/100 Ethernet Controller, v.XP/2k v10.26c Vista v10.9.0.0e, A00
It appears they are comma separated but all link to same driver.
thanks
CindiF
32 Posts
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November 2nd, 2013 13:00
My apologies on Last post. I see they are all one in the same.
thanks
CindiF
32 Posts
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November 2nd, 2013 13:00
For this driver I get an error message "Invalid self-extractor. This file may be corrupted."
I did install this one before from a different place since I had received this message before and the person helping on another forum gave me a different link. Do I need the link from another place again. It seems I am reinstalling most of the same drivers.Not complaining, I'm grateful for the direction to go for sure.
Dell QuickSet, v.8.3.17, A51
CindiF
32 Posts
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November 2nd, 2013 14:00
I will attempt to get online via ethernet. I do have a 13 character password. But the Intel PROSet/Wireless would only allow me to put in numbers and none of the letters would show up at all. So I got concerned something wasn't right then.
CindiF
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November 2nd, 2013 15:00
Hello I have connected via ethernet and did all updates available to my knowledge. I also set up the computer to automatically update.
where do I go from here as far as connecting wirelessly.
I will mess around with the Intel Proset and see what happens in meantime.
Thanks
CindiF
32 Posts
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November 2nd, 2013 16:00
Hi,
I tried to connect with the Intel ProSet but to no avail. When I go to enter the password only the numbers show up and it seems to ignore the letters.
Appreciate your help.
Cindi
PudgyOne
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November 3rd, 2013 04:00
Cindi,
Make a system restore point.
Make sure you have these drivers saved to your desktop. Intel Intel(R) PRO/Wireless 3945ABG Network Connection, (R) Wireless WiFi Link 4965AGN, v.FLWSP0064D, A16
Start, control panel, device manager, neowrk adapters, right click on Intel 3945ABG Network Connection, left click uninstall. Tell it to remove the software and drivers.
Restart your computer. When you log in, the new hardware wizard will try to install the drivers and fail. Install the drivers saved to your desktop.
Places to look to see if your Connection is enabled
Rick