Can't even get started with Router 2300

Chances are it's you ISP.  Most of them hate it when MAC addresses change (i.e. your desktop vs the router).  Hence, plug the modem into the router (WAN port).  Then power cycle the modem (unplug it for 10 or so seconds).  Then power cycle the router for good measure.  Then attach your desktop.  Then power up the computer.

Your router may be able to clone the MAC address of the desktop to get around this issue.

You may also need to make settings changes within the router.  Select PPPoe or dynamic IP assignment (whichever your ISP uses) and make sure all information is correct.

Most routers aren't truely plug and play.  It's time to get out the manual (and perhaps call your ISP) to get things configured correctly

brutusd,

When your PC is directly connected to the SpeedStream (which model, by the way?), it's probably receiving an IP address from SBC, using "PPP over Ethernet" (PPPoE) to authenticate the account and open the connection.

When you switch to a wired connection to the 2300, the PC will have to receive an IP address from the 2300 instead of from SBC. If it doesn't, you won't be able to configure the 2300 through its built-in Web interface. And the 2300 will need configuration, since most SBC ADSL installations use PPPoE.

While connected to the 2300 via Ethernet, open a cmd.exe window (Start/Run cmd.exe), and in the window that results type ipconfig /all. Does the IP address for the wired adapter begin with 192.168.2? If it doesn't, try typing ipconfig /release, followed by ipconfig /renew. If you then receive an IP address that begins with 192.168.2, you should be able to access the 2300's built-in Web server at http://192.168.2.1/, and configure the 2300 with the PPPoE account settings provided by SBC. That's described in this section of the 2300 manual. After that, you'll no longer need to use the SBC-provided software to connect to the Internet. In fact, it will no longer work, since the PPPoE setup is being done by the router.

The SBC "Frequently Asked Questions" article at DSL Reports contains detail about using routers with all the SpeedStream devices provided by SBC. Please check there for details about your SpeedStream. And please post back here with any questions you have, or if you encounter difficulty.

Jim

Without the router in place, a direct Internet connection would lead to the "You're not authorized" error you're seeing. That's because SBC's PPPoE setup requires authentication, as I said in my earlier post.

But the more relevant problem is why you can't get in to the 2300 at http://192.168.2.1/. What happens when you try that?

Don't use the Dell-supplied "Wizard" on the CD. It often cannot find 2300s when everything's working! But if you can't reach http://192.168.2.1/ with your Web browser, and log on using user name "admin", password "admin", we need to figure out why that's happening.

This section of the 2300 manual is a better explanation of PPPoE setup than the one I cited earlier. See the section that is entitled "xDSL with PPPoE". Did you find any of the material at DSL Reports helpful?

Interestingly, the primary and secondary DNS settings the Dell person gave you appear to be OK. The entire issue looks like a PPPoE setup problem.

Jim

Nothing works. I can't get to the internet when the router is connected. I "released" and "renewed" and got an

IP of 192.168.2.3                  and a Default Gateway of    192.168.2.1

But it won't connect me to the http: 192, etc. that you show below. Says I don't have authorization when I direct connect without the router, and of course, I can't connect to anything on the net when the router is in place.

I can't seem to find the door to "configuring" the Dell 2300.....nothing comes up on the install CD and I can't use the internet when the router is connected.....I'm pretty sure that the router is getting data from the DSL modem when the router is in place, but the computer doesn't connect to the net...

One last point: the DELL guy said that my primary DNS server settings are  151.164.1.8

and the Secondary DNS server is   206.13.28.12

I  have no idea what that means, and I've been building computers, installing software, etc. (on an amateur basis) for almost twenty years....

brutus@

Heh...I grew up in the Chicago area, and two of my high school friends' parents were Illinois Bell engineers. One of my summer jobs involved work on a (now old, then new) central office for Illinois Bell. So yep, I've been there, all right! Ah, the days of the North Shore Railroad! As you can tell, your note brought back lots of memories!

Thanks for the reply, and I'm glad you finally got everything working.

(edit) At least one of the IP address for domain name servers Dell gave you, 206.13.28.12, is on the West Coast. I'm not sure where the other one (151.164.1.8) is located. In any case, the PPPoE connection setup will provide your 2300 with appropriate DNS addresses for the Ameritech SBC region, so don't worry about either of those!

Jim

Message Edited by jimw on 09-06-2004 10:04 PM

Jim W...if you're ever in the Chicago area, e-mail me at a_spector@sbcglobal.net and I'll take you out for a beer and a Chicago style hot dog (or if you are health conscious, we have some great Indian/Mid-eastern/Thai/Italian or Mexican restaurants.)

After 8 hours of working on this (today) (and 8 months on and off), you got me through it. Most of the time, I didn't even get the sign on box, and when I did, I didn't know to type admin   and  admin.

Once I did, everything fell into place. Within two minutes.

Thanks,

brutusd  AKA     a_spector@sbcglobal.net