Can't get windows updates

Question

I have never been able to get windows updates since I received my computer. Dell will not address the issue. Has anyone had any experience in this or in being able to escalate this issue to someone who can help without incurring a service charge for something that has never worked?

volcano11 · Answer

You need a better explanation of what is happening.  Is your system set to obtain Windows updates automatically?  What exactly happens when you attempt to get Windows updates?  Is your system free of spyware and viruses?   Steve

amygail · Answer

I too am having problems with trying to logon to Windows Update. I cannot do it either from the Start button or on the Windows website. Is it because I have set up an automatic Update through my XP software?

Thanks
Ari

volcano11 · Answer

These are really not networking questions, rather they are software questions and you might get a better response in the Software - Windows XP forum. My first suggestion, however, would be to make sure that there is no spyware or other internet parasites running on your computer and that it is completely free of viruses, trojans, and worms.

Steve

kiixx_2002 · Answer

Hi Sschickler

This is what you ca try. that should do the trick.

IF you have PANDA antivirus or firewall installed on your pc, please read these pages.

Panda Antivirus Titanium 2005
http://www.pandasoftware.com/support/card.aspx?idSolucion=&idProducto=&idNecesitoAyuda=&idDeseo=&id=21043&IdIdioma=2

Panda Antivirus Platinowm Internet Security 2005
http://www.pandasoftware.com/support/card.aspx?id=21234&IdIdioma=2&ref=SopMonPlan

Or you can try this solution.

1. Press Start, choose "this computer".
2. doubleclick on "Local Harddrive (C:)".
3. doubleclick on "Windows" folder. (is called "WINNT" in Windows 2000)
4. doubleclick on "System32" folder.
5. rightclick on "CatRoot2" folder, and choose "rename".
6. type in "CR2OLD" (without the quotemarks), and press "ENTER".

Re-reg following .DLL files:

1. Open CMD (by pressing START, choose "RUN", type "CMD" and press ENTER).
2. type   regsvr32 JSCRIPT.DLL   and press ENTER, and press OK.
3. type   regsvr32 MSXML3.DLL    and press ENTER, and press OK.
4. type   regsvr32 ATL.DLL       and press ENTER, and press OK.
5. type   regsvr32 WUAPI.DLL     and press ENTER, and press OK.
6. type   regsvr32 WUAUENG.DLL   and press ENTER, and press OK.
7. type   regsvr32 WUAUENG1.DLL and press ENTER, and press OK.
8. type   regsvr32 WUCLTUI.DLL   and press ENTER, and press OK.
9. type   regsvr32 WUPS.DLL      and press ENTER, and press OK.
10. type   regsvr32 WUWEB.DLL     and press ENTER, and press OK.
11. type   regsvr32 QMGR.DLL      and press ENTER, and press OK.
12. type   regsvr32 QMGRPRXY.DLL and press ENTER, and press OK.
13. type   Regsvr32 WINTRUST.DLL and press ENTER, and press OK.
14. type   Regsvr32 SOFTPUB.DLL   and press ENTER, and press OK.
15. type   Regsvr32 INITPKI.DLL   and press ENTER, and press OK.

And finaly renaming "SoftwareDistribution" folder.

1. press START, choose RUN, type "Services.msc" and press OK.
2. Find "Automatic updates" services.
3. rightclick on it, and choose STOP.
4. now find the "Background Intelligent Transfer" services.
5. rightclick on it, and choose STOP.
6. press START, choose RUN, type "%systemroot%" (without the quotemarks) and press OK.
7. Find the "SoftwareDistribution" folder, rightclick on it and choose RENAME, type OldSD and press ENTER.
8. press START, choose RUN, type Services.msc and press OK.
9. Find "Automatic updates" services.
10. rightclick on it, and choose START.
11. now find the "Background Intelligent Transfer" services.
12. rightclick on it, and choose START.
13. Reboot your PC and test Windows Update again.

Please reply with answer to how worked out.

//Kiixx

Networking, Internet, & Bluetooth

Can't get windows updates

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