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July 19th, 2007 13:00

Can't restart my Bluetooth Module

I have a Dell Inspiron 600m, with  a WIDCOMM Bluetooth Module, which I have used successfully a while ago.

Now I can’t use the Bluetooth function as I get a message that it is “stopped”. The Bluetooth icon is not visible anymore in the system tray (it is not hidden, I looked), and so there is no menu to restart the Bluetooth module on my laptop, can anyone please help?  I have tried the Fn+F2 function to no avail. The Bios setup shows the Bluetooth and its MiniPci to be present and activated...

Is there a more recent driver for this module? My version is 3.0.1.803

 Thanks,

Jacques Carrier

July 19th, 2007 16:00

It may seem a bit strange: I'm answering my own question, but I hope in doing so that this may help others:

The solution consisted of removing the Hardware (via Control Panel, Add/Remove Hardware) and then rebooting but NOT letting the computer re-install the software automatically (I had done this before unsuccessfully).

 

I cancelled the automatic re-installation and then downloaded and installed the Dell True Mobile Bluetooth Software via the following link: 

http://support.dell.com/support/downloads/download.aspx?fileid=108353

 

The Bluetooth icon is now back and visible in the system tray, and I was then able to "Enable the Bluetooth signal" to make it operational again!

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