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Helpless2316

1 Message

5115

October 4th, 2007 11:00

Can't send emails from PDA using Comcast internet provider

I have a Dell Axim x50v with  Windows Mobile 2003  2nd edition . I use Microsoft Activesync 4.5, Windows XP and Outlook 2003 on my desktop. I also have a Linksys wireless router.
 
I recently changed internet providers from Road Runner to Comcast. There has been no other change in my setup. I was always able to send and receive email from my PDA when cradled and when connected via wireless router.   I had no problems with Road Runner. Now with Comcast, I can receive emails on PDA but I cannot send from PDA when cradled or via wireless connection.  
 
I have set incoming and outgoing mail settings to that specified by Comcast (mail.comcast.net & smtp.comcast.net) on my desktop in Outlook 2003 and in the PDA messaging.  I also have the ports in Outlook 2003 on my desktop set correctly.  I don't know how to access port information in PDA.  I checked with comcast security and they stated that they had no ports blocked.
 
Can someone help me?

TEBuddy

5 Posts

October 4th, 2007 22:00

Call comcast, explain your problem to them, see if they have a port or setting blocked that is not allowing outgoing requests from your pda.

ieee488

6 Operator

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11.1K Posts

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38.4K Points

October 5th, 2007 00:00

Maybe they are doing some sort of authentication before you can send.
In other words, you need to check your emails first and then you can send.

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