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70204
February 28th, 2014 14:00
changed router now wireless printer doesn't work
I recently changed routers and all devices work well on it however my printer is no longer communicating with laptops.
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PudgyOne
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February 28th, 2014 14:00
Gibbons12,
Can you run Network Interface and post that information back here?
Make and model of your printer and operating system(s)
What virus program(s) and firewall are you using?
Rick
Gibbons12
3 Posts
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February 28th, 2014 15:00
Dell 968 AIO, I have XP on my laptop and not sure how to run interface. Firewall is McAfee
PudgyOne
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February 28th, 2014 15:00
Gibbons12,
Sam is correct, you'll need to uninstall, then restart the computer and install the printer like new.
Try reading...
Allow a printer past McAfee
The wireless network has to be WPA-PSK(TKIP) Security(Personal).
The printer will not connect on 5.0GHz. It will ONLY connect on 2.4GHz.
Rick
Gibbons12
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February 28th, 2014 15:00
I am a Green Bay Packer fan so it's hard to take advice from a Cowboy fan. Kidding! I did reinstall the printer driver on each device thinking that would do it, no luck.
dallascowboyswo
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February 28th, 2014 15:00
More then likely your ip address has changed and you will have reinstall the printer on each device.