computer can't communicate with new modem

It's ridiculous that the cable company won't help.

I have internet through Comcast.

I would delete that Local Area Connection and create a new one.

Yes it is ridiculous.  I always had Comcast now I have Cablevision since I moved. How would I create a new one? I've never had to do this before. I don't want to mess it up furthur.

Yes it is ridiculous. How would I create a new one? I've never had to do this before. I don't want to mess it up furthur.

Yes it is ridiculous.  I always had Comcast now I have Cablevision since I moved. How would I create a new one? I've never had to do this before. I don't want to mess it up furthur.

http://www.brighthub.com/computing/hardware/articles/12909.aspx

I tried using the Network Wizard. It doesn't work.

Thanks

Michelle

You need to delete your old connection and create a new one. You might also have to clone the MAC address. I had to do that when I got Comcast internet because Linksys which is the cable modem that I bought said that it is often necessary to do that with cable internet.

Thanks. I had my friend's husband who is a computer tech come over and he fixed it. It took him over an hour and he knows what he is doing. It wasn't simple to do but it works now so I'm happy.

Michelle

{$content}