How do you know you are connecting to the internet if you cannot surf the internet? When you are connecting through the cable modem, is your dialup connection still trying to activate? With a cable connection you do not have to log on to the internet you just open Internet Explorer and begin surfing. When connecting through the cable modem do the following:
First, open Internet Explorer and click on Tools > Internet Options, then click on the "Connections" tab. Make sure the box is checked next to "Never dial a connection". Then, click on the LAN Settings button and make sure none of the boxes are checked.
Next, go to Start > Run and type in cmd followed by Enter. At the command prompt, type ipconfig /all (note the space between the "g" and the "/") followed by Enter. What IP address do you get? If you get an IP address like 0.0.0.0 or 169.xxx.xxx.xxx, do the following while still in the command prompt window - type the command ipconfig /release /renew (again note the spaces before the "/") followed by Enter. Do you now get a valid IP address for your cable ISP?
I have the same problem that the person with the name of meplanet had. I have a Dimension 8100 and a Inspiron 4000. Mysteriously in Nov of 2003 I was surfing the internet on the Inspiron through my wireless network. All of the sudden I could not surf. Got with my DSL provider for about 8-10 hrs and they figured out they were not the problem. I could connect to the internet with both computers, through DSL or dialup but could only surf or get email on the laptop.
Talked with Dell tech support for about 18 hours, had a tech come out to install a new motherboard because the NIC card is integrate on the motherboard and they thought the NIC card was bad. Still no fix!
So I got tired and had no time to mess with it until now. I still can connect to internet but cannot surf or get email on 8100. I went through all of the steps that you told meplanet to do and still no surfing.
I am on Win2Kpro but can not log in as adminstrator because I forgot the password the correct password i was using. Could this be a winsock problem? Or is my best bet to uninstall Win2kPro and start over??
Initially (Nov 2003) when the problems started I had the system setup with the 8100 upstairs on a Netgear Wireless router (MR314) an the laptop downstairs with a wireless card. Then the I noticed I had a problem surfing the web when I was on the laptop and I could not surf. I came up to check the 8100, thought I needed to be reprovisioned by my DSL provider, called them, they reprovisioned several times no luck. Talked with Dell, got new nic and still no luck.
Then I disconnected everything from 8100 (router etc) and started using the laptop as my only surfing computer connected to my Zyxel DSL modem. So that is where we are now.
I finally figured out the password on the 8100 to log in as "Administrator" and did the release/renew command on the 8100 and those were the results I posted.
I'm somewhat confused by your messages. In your first message you say you cannot connect through the laptop through a wireless connection, then you say you thought it was a problem with the integrated card on the 8100. How is this network set up? Are you connecting through a router or through internet connection sharing using a wireless access point? Do you have more than one network card in the 8100? Please try to explain your network setup a little better and we can start to troubleshoot the problem.
The 8100 will connect directly to the DSL modem, connect to the internet but will not surf.
A message from a forum I am on on dslreports.com and the release and renew info I posted there leads ,me to believe the TCIP might be corrupted. I will get to it in a couple of hours and let youe know.
Problem solved, it was a winsock problem. On another board one of the people noticed when I ran the Ipconfig /release/renew command that i got an error msg about "running the command on something that is not a socket." I ran this error msg through the microsoft knowledge base and it led me to a winsock problem and how to fix it.
volcano11
2 Intern
•
28K Posts
0
May 12th, 2003 01:00
How do you know you are connecting to the internet if you cannot surf the internet? When you are connecting through the cable modem, is your dialup connection still trying to activate? With a cable connection you do not have to log on to the internet you just open Internet Explorer and begin surfing. When connecting through the cable modem do the following:
First, open Internet Explorer and click on Tools > Internet Options, then click on the "Connections" tab. Make sure the box is checked next to "Never dial a connection". Then, click on the LAN Settings button and make sure none of the boxes are checked.
Next, go to Start > Run and type in cmd followed by Enter. At the command prompt, type ipconfig /all (note the space between the "g" and the "/") followed by Enter. What IP address do you get? If you get an IP address like 0.0.0.0 or 169.xxx.xxx.xxx, do the following while still in the command prompt window - type the command ipconfig /release /renew (again note the spaces before the "/") followed by Enter. Do you now get a valid IP address for your cable ISP?
Report back what you find.
Steve
peharris
62 Posts
0
February 7th, 2004 02:00
Did this problem ever get solved?
I have the same problem that the person with the name of meplanet had. I have a Dimension 8100 and a Inspiron 4000. Mysteriously in Nov of 2003 I was surfing the internet on the Inspiron through my wireless network. All of the sudden I could not surf. Got with my DSL provider for about 8-10 hrs and they figured out they were not the problem. I could connect to the internet with both computers, through DSL or dialup but could only surf or get email on the laptop.
Talked with Dell tech support for about 18 hours, had a tech come out to install a new motherboard because the NIC card is integrate on the motherboard and they thought the NIC card was bad. Still no fix!
So I got tired and had no time to mess with it until now. I still can connect to internet but cannot surf or get email on 8100. I went through all of the steps that you told meplanet to do and still no surfing.
I am on Win2Kpro but can not log in as adminstrator because I forgot the password the correct password i was using. Could this be a winsock problem? Or is my best bet to uninstall Win2kPro and start over??
Thanks,
Pat
peharris
62 Posts
0
February 7th, 2004 04:00
Password solved!!!!Yippie
Here's what I got when I did the release/renew comands with Ipconfig:
Microsoft Windows 2000 [Version 5.00.2195]
(C) Copyright 1985-2000 Microsoft Corp.
C:\>ipconfig /all
Windows 2000 IP Configuration
Host Name . . . . . . . . . . . . : 8flkp01
Primary DNS Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection 8:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NTS Enternet P.P.P.o.E Adapter
Physical Address. . . . . . . . . : 44-45-53-54-77-77
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.47.253
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . :
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 3Com 3C920 Integrated Fast Ethernet
Controller (3C905C-TX Compatible)
Physical Address. . . . . . . . . : 00-06-5B-4A-9A-99
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.161.212
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . :
C:\>ipconfig /release
Windows 2000 IP Configuration
All adapters bound to DHCP do not have DHCP addresses. The addresses were autom
atically configured and can not be released.
C:\>ipconfig /renew
Windows 2000 IP Configuration
The following error occurred when renewing adapter Local Area Connection 8: An o
peration was attempted on something that is not a socket.
The following error occurred when renewing adapter Local Area Connection: An ope
ration was attempted on something that is not a socket.
C:\>ipconfig /renew
Windows 2000 IP Configuration
The following error occurred when renewing adapter Local Area Connection 8: An o
peration was attempted on something that is not a socket.
The following error occurred when renewing adapter Local Area Connection: An ope
ration was attempted on something that is not a socket.
C:\>
HELP!
All is appreciated, Pat
peharris
62 Posts
0
February 7th, 2004 04:00
Initially (Nov 2003) when the problems started I had the system setup with the 8100 upstairs on a Netgear Wireless router (MR314) an the laptop downstairs with a wireless card. Then the I noticed I had a problem surfing the web when I was on the laptop and I could not surf. I came up to check the 8100, thought I needed to be reprovisioned by my DSL provider, called them, they reprovisioned several times no luck. Talked with Dell, got new nic and still no luck.
Then I disconnected everything from 8100 (router etc) and started using the laptop as my only surfing computer connected to my Zyxel DSL modem. So that is where we are now.
I finally figured out the password on the 8100 to log in as "Administrator" and did the release/renew command on the 8100 and those were the results I posted.
Hopefully everything is clear now.
thanks, Pat
volcano11
2 Intern
•
28K Posts
0
February 7th, 2004 04:00
I'm somewhat confused by your messages. In your first message you say you cannot connect through the laptop through a wireless connection, then you say you thought it was a problem with the integrated card on the 8100. How is this network set up? Are you connecting through a router or through internet connection sharing using a wireless access point? Do you have more than one network card in the 8100? Please try to explain your network setup a little better and we can start to troubleshoot the problem.
Steve
volcano11
2 Intern
•
28K Posts
0
February 7th, 2004 14:00
As a troubleshooting step, can you connect the 8100 directly to the dsl modem and get it to work?
Steve
peharris
62 Posts
0
February 7th, 2004 17:00
The 8100 will connect directly to the DSL modem, connect to the internet but will not surf.
A message from a forum I am on on dslreports.com and the release and renew info I posted there leads ,me to believe the TCIP might be corrupted. I will get to it in a couple of hours and let youe know.
tks
volcano11
2 Intern
•
28K Posts
0
February 7th, 2004 17:00
See if running lspfix from the following site fixes the problem:
http://www.cexx.org/lspfix.htm
Steve
peharris
62 Posts
0
February 15th, 2004 14:00
Problem solved, it was a winsock problem. On another board one of the people noticed when I ran the Ipconfig /release/renew command that i got an error msg about "running the command on something that is not a socket." I ran this error msg through the microsoft knowledge base and it led me to a winsock problem and how to fix it.
Thanks,
Pat