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3875

January 9th, 2008 01:00

Connected but no internet

Dell 630 Laptop/ Windows XP Pro/ Network 4965/ Google pack: Norton and Spyware/Spydoctor
I am trying to access internet at a computer lab. Wireless and ethernet connections state connected/firewalled. At home I was able to connect wireless with no issues. Can anyone help - I have spent hours looking through the connections/ firewalls/ enabled tools and nothing I do will connect me to the internet.

2 Intern

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28K Posts

January 9th, 2008 20:00

To help troubleshoot this problem, on the computer with the problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.
 
Steve

January 10th, 2008 17:00



Message Edited by mgraham828 on 01-10-2008 03:59 PM

2 Intern

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28K Posts

January 10th, 2008 18:00

mgraham828,
 
Please see the following message:
 
 
Steve

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