Connected To Wireless but No Internet

Do you have other computers that can connect through your router at home? 

 

If you boot to Safe Mode with Network Support, does the wireless work at home?

 

As a troublshooting step, can you sucessfully connect to the internet through the router using a wired ethernet connection from the Latitude D600?

 

Steve

can you do ipconfig and ping on your system and paste the result?
have you tried changing the channels on your wireless router?
try to do ping www.google.com and check the result.
try to do ping 64.233.187.99  and check the result.

you may also a proxy enabled for your system.

results on your ping can really help a lot.

thanks!

Hi,

I'm (well was) having the exact same issue as the first post here. Until I discovered today an isue with my bluetooth devices that required me to go to safe mode with networking. I now have full wireless access and ip results below?? However, the same appears in normal mode but no internet. Only shows "local" or "limited" connectivity... Please help if you can thanks

 

ireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom 802.11g Network Adapter
   Physical Address. . . . . . . . . : 00-1E-8C-0F-2F-97
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::f0de:9214:9b93:9fec%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.1(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 12 Feabhra 2008 21:21:56
   Lease Expires . . . . . . . . . . : 12 Feabhra 2008 22:21:56
   Default Gateway . . . . . . . . . : 192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 167779980
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled

number 14,

 

PLease see the text in RED in the FAQ at the top of this forum"

 

http://www.dellcommunity.com/supportforums/board/message?board.id=netwkint&message.id=8656

 

Thanks,

 

Steve

Do you have other computers that can connect through your router at home?
I cannot check if other computers can get onto my wireless.  Is that what you're asking?  The only computer in the apartment is my own.  But I might be able to check on this later in the week.  What would this mean? Would it show if its only my computer or if its the linksys in general?


If you boot to Safe Mode with Network Support, does the wireless work at home?
Booting to Safe Mode with the Network doesn't help.  My computer still says im connected iwth excellent strength but the internet still doesn't work

As a troublshooting step, can you sucessfully connect to the internet through the router using a wired ethernet connection from the Latitude D600?

I use to be able to connect through the internet with a wired ethernet connection in my apartment which is why I am certain that the modem is okay.  But my computer is getting old and the ethernet thing in the back of my computer is extremely sensitive now and rarely works (which is why i got the wireless).  But if you are asking if the wire has worked through the linksys router the answer is that it worked once but gave me "limited activity" and now that my computer wont let me do any wired internet-ing I couldn't tell you if that was my computer's fault or the Linksys. 

As for the Post from the  Knight dude talking about Pings... I would love to try and fix my internet by doing all that.. but (although Im not totally ignorant when it comes to computers) I don't know computer lingo very well and I need a little bit more detail on the process of "enabling proxy" and "changing the channels" and all that.  So if you could provide me with a step by step type of help that'd be great. 

 

Anymore ideas of what could help from anyone?  I'm open to anything and appriciate everything!

VicM2121,

 

I asked all of those questions in order to eliminate some possibilities, but you answers did not really help in eliminating the possibilities, except the fact that it won't work in Safe Mode seems to eliminate the possibily of firewalls or some other software running at Startup from Normal Mode is causing the problem.  

 

Let's start from 0 then.   To help troubleshoot this problem, on the computer with the problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.

 

Steve

 

 

Please see the following:

 

http://www.dellcommunity.com/supportforums/board/message?board.id=netwkint&thread.id=24465

 

Steve

I am having the same problem.  Everything looks good, says 100% signal, says I am connected to network, but when I open browser its says I have no internet connection.  This happens every few days.  I try rebooting (unplugging all connections first), checking the wireless cards for problems (it never finds any), etc., but the only thing that ever works is when I do a system restore back to when the internet was working.  Some days it works just fine without any problems. I have a new XPS 420 with a wireless card, cable modem and Netgear wireless. I set up this new computer right after Christmas and have had this problem since then. Any suggestions?

 

Sherrye

my internet randomly started working yesterday and is still working today.  I ran that ipconfig thing while the internet was wokring just in case it stopped again, but for the time being its working. 

 

Microsoft Windows XP [Version 5.1.2600]

(C) Copyright 1985-2001 Microsoft Corp.

 

C:\Documents and Settings\Administrator>ipconfig/all

 

Windows IP Configuration

 

        Host Name . . . . . . . . . . . . : d600-cf

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Hybrid

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No

        DNS Suffix Search List. . . . . . : hsd1.pa.comcast.net.

 

Ethernet adapter Wireless Network Connection:

 

        Connection-specific DNS Suffix  . : hsd1.pa.comcast.net.

        Description . . . . . . . . . . . : Dell Wireless 1450 Dual Band WLAN Mi

ni-PCI Card

        Physical Address. . . . . . . . . : 00-90-96-AE-9A-1A

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.1.101

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.1.1

        DHCP Server . . . . . . . . . . . : 192.168.1.1

        DNS Servers . . . . . . . . . . . : 68.87.64.146

                                            68.87.75.194

        Lease Obtained. . . . . . . . . . : Monday, February 18, 2008 6:40:28 PM

 

        Lease Expires . . . . . . . . . . : Tuesday, February 19, 2008 6:40:28 P

M

 

C:\Documents and Settings\Administrator>

 

Intermittent problems like this are the most difficult to solve.  The ipconfig output you posted, shows us that it is working as it should be.  Let's hope it stays that way.  But, if it doesn't, run this command again when it's not working.  We can then compare the two and maybe be able to figure out where the problem is.

 

Steve