don't bother bout the extra PC, the DSL line is too weak. Check the lines dB. Have the same problem, and have discovered that the old Netopia routermodems are working better than the new zyxels and D-links and Linksys etc.
I have the same problem with my XPS 410. Since new, it has dropped the dsl connection after being online for a while. I have determined that it is not the line or the dsl router, because I have another pc connected to the same router. It sits right beside my XPS and when it drops the connection, the old pc stays connected. This is not a problem with the dsl signal. I have yet to figure out what exactly is causing it, but I believe my problem may be that my router is not compatible with Windows Vista.
Oh, yeah. I neglected to mention the fact that resetting the router doesn't resolve the problem. The only action that will get my connection back is restarting Windows. Works every time. That's why I think it's a software or compatibility issue.
Thanks for the response. Dell tech thinks my router, DLink 614+ is not Vista compatible and suggested several alternatives. But before I buy another one, at the suggestion of my ISP, I am doing several ping tests. Results so far are mixed. The system seems stable for a few days and then its back to the old connect, drop, reconnect routine for a while. The "old" Inspiron 5100 with XP continues to do just fine, doesn't drop connections, so I think you are right about Vista compatibility.
Windows Vista uses a new network stack and provides new networking features that may not be fully compatible with an outdated network router. For example, Windows Vista uses UPnP-certified standards much more than Microsoft Windows XP. An outdated or less robust network router may be unable to handle the increased UPnP traffic that is generated by Windows Vista. Therefore, network packets may be dropped. When this problem occurs, you may experience any of the following problems: • Page errors occur when you surf the Internet. • Network performance is reduced. • The network router may stop functioning, and you must reset the router.Additionally, Windows Vista uses Internet Protocol version 6 (IPv6) and IPv6 transition technologies. The network router may use Symmetric Network Address Translation (NAT). Symmetric NAT is incompatible with IPv6. The router may function incorrectly when you use applications that rely on IPv6 technologies, such as Microsoft Windows Meeting Space.
An Internet Connectivity Evaluation tool is available to test the router compatibility. To download the tool, visit the following Microsoft Web site:
The Internet Connectivity Evaluation tool is downloaded and installed as an COM component. The tool can be invoked through the tool-specific Web pages. The tool evaluates the following things: • Basic IPv4 connectivity • NAT type determination • Vista TCP options - Explicit Congestion Notification (ECN) and WS • UPnP Support • Concurrent TCP streamsThe test takes about 10 minutes to finish. Run the tool from a computer that is directly connected to the router.
I followed the link above and found that my router is, in fact, not compatible. Any suggestions for a good wireless router without breaking the bank?
Thanks for the useful info. I'll try the test today. I haven't done any router shopping, but one the Dell rep suggested is a Linksys model, Dell part # A0353740. Price $79.99. Several others from NetGear and Linksys were also mentioned, prices ranged from about $60 to $130+ (all Dell prices).
Actually, I think I'm set on a Linksys WRT300N. Has the broadband modem built in and is wireless-N capable. I plan to share my connection with my parents as they live next door, and I think that will be the best router for the job. I've done quite a bit of research online in the past few days and it looks like the best bet.
I had/have a very similar problem. Thanks to your advice and the connectivity test I found out that my router was not Vista compatible. I got a new router which is compatible and passed all tests.
But I still have the same problem now and it seems more frequent than before. It now happens also that I cannot connect to a page but then 5 minutes later I can. From talking to others in a forum who use the same pages at the same time I know it isn't the servers. I even switched off my firewall to see if that was causing it. But the problem persisted.
I mainly use Firefox and read somewhere that this will always try and connect over Internet Protocol version 6 but that not all providers use that. Mine uses Version 4. So I disabled Version 6 by unticking the box in the Lan Connection Property tab. But at any rate I don't really think this was it, cause my IE doesn't work either when Firefox stops. It has to be a connection problem even though my network and sharing centre only tells me that there is a connection loss when I try and reset the router from in there.
My partner who uses a desktop with Windows XP and works in the other room, shares the same router and never experiences these problems. So it is not our provider server either. When I reboot the computer everything works fine again.
Can anyone help? I have an XPS M1730.
Message Edited by MsAngelique on 01-31-2008 01:29 PM
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An Internet Connectivity Evaluation tool is available to test the router compatibility. To download the tool, visit the following Microsoft Web site:
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January 31st, 2008 11:00
But I still have the same problem now and it seems more frequent than before. It now happens also that I cannot connect to a page but then 5 minutes later I can. From talking to others in a forum who use the same pages at the same time I know it isn't the servers. I even switched off my firewall to see if that was causing it. But the problem persisted.
I mainly use Firefox and read somewhere that this will always try and connect over Internet Protocol version 6 but that not all providers use that. Mine uses Version 4. So I disabled Version 6 by unticking the box in the Lan Connection Property tab. But at any rate I don't really think this was it, cause my IE doesn't work either when Firefox stops. It has to be a connection problem even though my network and sharing centre only tells me that there is a connection loss when I try and reset the router from in there.
My partner who uses a desktop with Windows XP and works in the other room, shares the same router and never experiences these problems. So it is not our provider server either. When I reboot the computer everything works fine again.
Can anyone help? I have an XPS M1730.
Message Edited by MsAngelique on 01-31-2008 01:29 PM