Connection Issues

Question

I was recently forced to rebuild my wife's Dell Dimension XPS Gen 2. After reinstalling windows I put the resource CD in and reloaded the NIC drivers, video drivers, and a chipset utility that the cd recommended. Problem is I keep getting two vexing errors. First is 'New hardware found' and the hardware is called Dell A920. The second problem is whenever I try to use that computer to connect to the internet through ISDN I get an error on my network connections stating 'Unavailable, device missing'.   Anything I can do to fix this? Whatever the problem is, the solution is not in the resource CD. I don't want to go buy a new odem because I am not certain it will work inside a Dell unless it came from Dell in the first place. I live in Japan and don't have a place I can just walk in and buy Dell parts.

volcano11 · Answer

Did you leave your printer connected to a USB port when you reinstalled? If so, disconnect the printer and reinstall the software for the printer, then plug it back in.

As for the ISDN modem, the same thing might apply if it is external. You should always unplug any external devices before reinstalling Windows. Once the installation is complete, follow the directions for installing the external device.

Steve

Bejita463 · Answer

I ended up having to go into Device Manager and forcing the software to install. I still have no idea what that A920 thing is, but it doesn't pop up saying it has problems anymore either, and I didn't do anything with it at all. That bothers me since I am a technician, and I have no clue what made the error go away.   Now I just get these lovely times where sometimes typing a URL in the address bar doesn't work and won't make IE move. Or occasionally I get an error stating some service has closed (I forget the name of it offhand but it has 32 at the end of it) and then the internet doesn't work at all. Or task manager simply won't show up when I open it, but WILL prevent the computer from restarting due to being unresponsive. Only reason I have come up with for any of this so far is that Dell computers a problematic. No other computer company baffles me nearly so often (not even gateway or micron). :)

Networking, Internet, & Bluetooth

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