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18 Posts

2849

February 7th, 2008 10:00

connection problems

I have a inspiron 6000, several weeks ago I was given a program that would aliminate a serch engine on my computer (fixwareout) after I rebooted the computer I wasn't able to get access to the internet.  At this time I'm using a wireless notebook network card,but I would like to go back using what came with the laptop.

Is there anything i could do to get back the signal

 

thanks

2 Intern

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28K Posts

February 7th, 2008 12:00

Does your internal wireless adapter show up in Device Manager when you expand the listing for Network Adapters?  Does is show up in Network Connections? 

 

Steve

18 Posts

February 7th, 2008 13:00

It shows up in both places but I'm not able to get on the internet

2 Intern

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28K Posts

February 7th, 2008 14:00

To help troubleshoot this problem, on the computer with the problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Do this while the internal network adapter is attempting to make the connection and without the added wireless network adapter connected.  Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.

 

Steve

 

18 Posts

February 8th, 2008 01:00

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\ronald husband.FAMILYROOM>ipcpnfig /all
'ipcpnfig' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\ronald husband.FAMILYROOM>ipconfig /all

Windows IP Configuration

        Host Name . . . . . . . . . . . . : FAMILY
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Unknown
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

        Media State . . . . . . . . . . . : Media disconnected
        Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
        Physical Address. . . . . . . . . : 00-11-43-72-8F-82

Ethernet adapter Wireless Network Connection 13:

        Connection-specific DNS Suffix  . :
        Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
 Connection
        Physical Address. . . . . . . . . : 00-12-F0-01-A0-D9
        Dhcp Enabled. . . . . . . . . . . : No
        IP Address. . . . . . . . . . . . : 192.168.2.10
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.2.1

C:\Documents and Settings\ronald husband.FAMILYROOM>

2 Intern

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28K Posts

February 8th, 2008 02:00

Is that the complete output of the ipconfig command?  I don't see where it is getting a dns server address (which should be from your router.  Is there a reason you have set a static IP address on the wireless adpater?  If not, then you should set this back to dynamic.  To do this, open Network Connections, right click your wireless connection (Intel 2200) and select Properties. Find the Internet Protocol (TCP/IP), select it, then click on the properties button. Put a check mark next to "Obtain an IP address automatically", and, if necessary, put a check mark next to "Obtain DNS server address automatically".

 

Steve

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