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73 Posts

6441

May 9th, 2005 16:00

connectivity problem

I have a latitude D800 w/ dell truemobile 1300. But I also use an aronet 350 card.
I have unsuccessfully tried to get onto the internet at work. The 1300 is an internal card. The Aronet is inserted. I am attempting to get on using the 1300, while the Aronet is not inserted. I used the Aronet 350 at a university, and no longer need it.

PCI/PnP Network shows: Broadcom 802.11g Wireless NIC.
Windows Network shows: Broadcom 570 x Gigabit Integrated Controller and Dell TrueMobile 1300 WLAN mini-PCI Card.

Broadcom 802.11g?? Dell TrueMobile 1300 b/g??

The Network at work uses 802.11b.

The Notifications tray indicates that I am connected, but I am unable to communicate.

Could the problem be the card? What is the relationship b/t TrueMobile and Broadcom??

Could the configuration for the Aronet card be causing problems with TrueMobile?

695 Posts

May 9th, 2005 17:00

The Dell Truemobile (1180, 1300 series and 1400 series) are use the Broadcom chipset.

Not likely that the Aronet card is causing problems.

Are you getting a proper IP address and gateway? [ipconfig /all]

Don't worry about the b/g designation. 802.11g cards are backward compatible with the 802.11b standard.

73 Posts

May 9th, 2005 17:00

I can't ping the gateway

695 Posts

May 9th, 2005 18:00

Could be many reasons why you are not connecting.

Try removing any encryption on the router and the card.
Disable any firewalls.
Reboot.

73 Posts

May 9th, 2005 19:00

Thank you for being so patient & helpful. How do I remove the encryption.

73 Posts

May 9th, 2005 23:00

Jerry-
I have the proper IP address. What else can you think of?

695 Posts

May 9th, 2005 23:00

Since AP's and client cards don't come with encryption pre-set, if you haven't set any, you don't have any.

695 Posts

May 10th, 2005 01:00

I have no idea. If you are receiving a proper IP address (and I assume gateway address), then you should be able to ping the gateway.

You might try to allow windows to repair the connection. (double click on the connection icon and select the Support tab).

If that doesn't fix the problem, you might try lspfix:
http://www.cexx.org/lspfix.htm

If that doesn't work, my little brain cells have no other suggestions.
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