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November 22nd, 2009 10:00
Connects only when security is disabled
I just got my brand new Inspiron 1750 with the Dell 1515 mini card Friday. I am trying to use it at home with my Belkin F5D8233 router using WPA. This worked before on my last Inspiron (which was stolen this past summer). Now I am only able to connect when I disable security on the router. With WPA enabled, I'm asked for the security key, then after a short time, it comes back with "unable to connect". I have been troubleshooting all weekend, and searched this forum, but didn't find anyone with the same problem. Anybody have an idea? Thanks ahead of time Bob
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Mary G
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November 22nd, 2009 11:00
Did you reset the router and remove the old computer and setup the new one? Access your router's setup page and check the security settings. Your router might be looking for a mac address that no longer exists--the one for the stolen computer. One way to start to add a computer to the router is to connect them with an ethernet cable temporarily to have the router recognize the new computer while you setup the passwords, workgroup and settings. Check the belkin web site for help with this. Make sure all the names on your network are correct--workgroup, network, passwords, computers, etc. Do not accept the default names. For instance, Win 7 uses WORKGROUP as the workgroup name, while win xp uses MSHOME. Use the Network & Sharing Center on the Win 7 computer to setup the connection. Lots of help there to guide you.
BobK213
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November 22nd, 2009 15:00
Thanks, I did reset the router and that didn't work. However, I found out the router had a firmware update and loaded it. That seems to have done the trick! Thanks for your response