Constant problems staying online

Question

We purchaed a laptop Inspiron E1705.  We just went wireless.  I purchased a Netgear 108 MBPS Wireless Router WGT624.  With the laptop most of the time you do not stay online.  It just states not responding.  You can be one room apart and it still does not let you stay on the internet.  I bought the router by recommendation being on here before because I do not know much about it.  I have two other computers but I left them running together by cable and just plugged them in to the back of the wireless router and there is never a problem.  Can someone please help me?

volcano11 · Answer

Do you have any 2.4 Ghz cordless phones in the vicinity?  If so, try changing the channel that the router uses to one of the extreme channels (1 or 11) and see if that solves the problem.  If it doesn't, post back with information about which wireless network adapter you have installed in that computer.   Steve

Wags504 · Answer

I am sorry to sound so stupid but are you talking about changing the channel on the phone or the router? We have 5.8 GHZ phones.  The base is in another room but I have a extra phone that does not use a phone jack on my desk where the router is.  The home base is across the hall and there is also a phone in the room next to my office.

volcano11 · Answer

The 5.8 Ghz cordless phones should not be interferring.   (For future reference, my previous reply suggested changing the channel on the router).   So, this is not your problem.  Which model wireless network adapter do you have?   Steve

Tazkid74 · Answer

I just bought a XPS-M1210 and have the same problem. I have no cordless phones in my unit; therefore don't think there is any relation between the cordless phone and this issue. If there is then DELL really should have thought about this. I’ve placed a call in to the XPS tech dept but have not really received the help I thought I was going to get. I’m hoping they call me back soon about this issue. If I get any more info I’ll post again. But honestly I think that there is a problem with the wireless adapter.

Wags504 · Answer

Thank You Very Much!!  I will try this and see if this will help.  I really appreciate all your help.

volcano11 · Answer

Since neither of you seem willing to tell us which wireless network adapter you have, how do you expect to get help with your problem.    Tazkid74 - do you really want help or do you just want to complain.   Steve

Wags504 · Answer

I am not sure if this is what you are talking about but I bot this off of the invoice- Intel PRO/Wireless 3945 802.11a/g Mini Card (54Mbps) for Inspiron 9400/E1705.  Also now when you look at the same laptop,  they call the wireless card Dell Draft N Wireless?

volcano11 · Answer

See if the following helps solve your problem:   http://www.intel.com/support/wireless/wlan/sb/cs-006205.htm   Steve

Wags504 · Answer

I have the Intel, I was just looking at a new laptop they had online just a minute ago and was wondering why it was different. But I have the intel.  Earlier it was not that I was not willing to give you the info, I had left my house for a while.

volcano11 · Answer

Check in Device Manager.  The Intel card is completely different from the Dell Draft-N and their are different issues with each, especially since the Draft N card does not conform to any accepted wireless standards.  It is important to know which of these you have.   Steve

Networking, Internet, & Bluetooth

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