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5 Posts

24940

June 9th, 2013 08:00

continuous Network adapter disconnection

Good evening everyone,

I've  Dell Inspiron n4010 with windows 8 OS. The problem is while I'm working, the network adapter will disconnect suddenly. In the previous OS windows 7 I faced the same problem. The only way to get it connected again is through restart.

Is there any solution to it?

Thank you. :)

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June 9th, 2013 13:00

maher640,

 

Can you run Finding System Information REMOVE YOUR PRODUCT ID and REGISTERED OWNER and post the information back here.

 

 

Rick

5 Posts

June 9th, 2013 16:00

Here is the  information:

 

Host Name: HASSAN
OS Name: Microsoft Windows 8 Pro
OS Version: 6.2.9200 N/A Build 9200
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free

Registered Organization:

Original Install Date: 18-05-2013, 12:22:01
System Boot Time: 10-06-2013, 01:47:30
System Manufacturer: Dell Inc.
System Model: Inspiron N4010
System Type: X86-based PC
Processor(s): 1 Processor(s) Installed.
[01]: x64 Family 6 Model 37 Stepping 2 GenuineIntel ~1999 Mhz
BIOS Version: Dell Inc. A05, 21-06-2010
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume1
System Locale: 4009
Input Locale: 00004009
Time Zone: (UTC+05:30) Chennai, Kolkata, Mumbai, New Delhi
Total Physical Memory: 2,997 MB
Available Physical Memory: 1,684 MB
Virtual Memory: Max Size: 4,085 MB
Virtual Memory: Available: 2,391 MB
Virtual Memory: In Use: 1,694 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\HASSAN
Hotfix(s): 64 Hotfix(s) Installed.
[01]: KB2712101_Microsoft-Windows-CameraCodec-Package
[02]: KB2727528
[03]: KB2729462
[04]: KB2736693
[05]: KB2737084
[06]: KB2742614
[07]: KB2742616
[08]: KB2750149
[09]: KB2753842
[10]: KB2756872
[11]: KB2756923
[12]: KB2757638
[13]: KB2758246
[14]: KB2761094
[15]: KB2764870
[16]: KB2768703
[17]: KB2769034
[18]: KB2769165
[19]: KB2769166
[20]: KB2770660
[21]: KB2770917
[22]: KB2771431
[23]: KB2771821
[24]: KB2777166
[25]: KB2777294
[26]: KB2778171
[27]: KB2779768
[28]: KB2780342
[29]: KB2781197
[30]: KB2782419
[31]: KB2783251
[32]: KB2784160
[33]: KB2785094
[34]: KB2785220
[35]: KB2788350
[36]: KB2789649
[37]: KB2789650
[38]: KB2790655
[39]: KB2790920
[40]: KB2795944
[41]: KB2798162
[42]: KB2800033
[43]: KB2800088
[44]: KB2803676
[45]: KB2804583
[46]: KB2804584
[47]: KB2805222
[48]: KB2805227
[49]: KB2805966
[50]: KB2807986
[51]: KB2808735
[52]: KB2811660
[53]: KB2812829
[54]: KB2815769
[55]: KB2820197
[56]: KB2820330
[57]: KB2822241
[58]: KB2823233
[59]: KB2829254
[60]: KB2829361
[61]: KB2829530
[62]: KB2830290
[63]: KB2836988
[64]: KB2837385
Network Card(s): 3 NIC(s) Installed.
[01]: Qualcomm Atheros AR8152 PCI-E Fast Ethernet Controller (NDIS 6.30)
Connection Name: Ethernet
Status: Media disconnected
[02]: Broadcom 802.11n Network Adapter
Connection Name: WiFi
DHCP Enabled: Yes
DHCP Server: 192.168.2.1
IP address(es)
[01]: 192.168.2.2
[02]: fe80::79df:c8b1:ca4c:7eb
[03]: Bluetooth Device (Personal Area Network)
Connection Name: Bluetooth Network Connection 2
Status: Media disconnected
Hyper-V Requirements: VM Monitor Mode Extensions: Yes
Virtualization Enabled In Firmware: Yes
Second Level Address Translation: Yes
Data Execution Prevention Available: Yes

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June 9th, 2013 20:00

maher640,

 

Try these tweaks....

Hit the Windows key and the x keys at the same time, device manager. Click on Network and then right click on your wireless adapter, left click properties, power management. Uncheck the box, allow computer to turn off this device to save power.

Go to the power options, and changed the Wireless Adapter Setting, from Maximum Power Setting to Maximum Performance.

 

 

 

Rick

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