Could not identify Ethernet Card

Question

Hi, I have Dell desktop XPS T series bought in 1999. Recently i had a problem with OS and re-installed. However, my device manager shows me that Network Card as Yellow question marked. I tried to indentify and install drivers from Dell support for my O/S. Still, for some reason it is Yellow question marked. I'm not even sure what type of Ethernet card it. It got to be 3com, but not sure of what type it is, in order to install right drivers. I opened box and check the name on the card, it doesn't have name on it. But P/N starting with APU....   Can any one let me know how to indentify this Card and what driver s/w i should be installing?   Thanks,

mombodog · Answer

Try this free utility   http://www.zhangduo.com/udi.html

jmwills · Answer

Or Belarc Advisor.

maddy78 · Answer

Hi Praveen,   Most of the Dell P/N numbers are search keywords in Support.dell.com. Hence request you to try to put the part number in support site and find the correct driver.   Note: As per my understanding, XPS T series were shipped with PCI N/W cards. You may not have purchased it from Dell and your ISP might have installed it. Confirm the same.   Cheers, Maddy.

praveen_kk · Answer

Hi mombodog Thank you very much. This is a great too. This tool gave me the name of the device and type and installed proper drivers from manufacturer's website. It worked successfully. :smileyhappy:   HI maddy78 You are right that this card was installed by ISP. I totally forgot and i was thinking that Dell had provided me as this has been so long. I figured this and tried before you posted this. Thanks you too.   Hi jmwills : I used Belarc earlier but do not know that it figures the device name and type without installing driver. However, I haven't tried this before installing drivers for my unknown device.   Thank you all. Message Edited by praveen_kk on 11-13-200609:35 AM

maddy78 · Answer

Hi Praveen,   Thanks for closing the loop.   Mombodog... I too have saved your link. I am sure it will help me someday.   Cheers, Maddy.

Networking, Internet, & Bluetooth

Could not identify Ethernet Card

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