D620 NIC cannot enable without docking station

Question

hI ALL Here is my issue on a DELL D620 with Braodcom 57XX netXtreme gigabit Frist at all user come see me and say i have no network anymore Remote corparate helpdesk has made several test and still doesn't work I arrived on the laptop and NIC was disabled with no possibility to re-enable . I've decided to re-install NIC driver After that NIC re-enable on docking station and network working fine , BUT when the laptop is undocking The NIC is automaticly disabled and no way to Re-enable. IE : when i try to re enable the NIC the dialog box Enabling.... appear but couple of sec later the message Connection failed ! and the dialog box close . I've contacted dell support which Told me to switch The HDD with and another(fresh system on it ) to test the hardware view. Whith the other HDD its work fine . Then i have Check quick set and Windows NIC configuration To force enabling of the NIC when laptop is on battery . The Issue is still here ... When laptop is on the docking station all is working fine !!!??? Anyone Got an idea cause i dont see anymore to do Thanks for reading/answering Sry for my bad english Bregards Dell support told me to reinstall the system ( XP )

volcano11 · Answer

If you go into the BIOS setup program, is the integrated network adapter enabled there?   If you go into Device Manager and expand the listing for Network Adapters, does the ethernet network adapter show up in the list?    Steve

AurA06 · Answer

thanks for your answer Device(NIC) is well known by the device manager . I dont see if the device is well enabled in the bios I'll check this tomorrow morning But I find that a little bit silly that the NIC is badly configurated in BIOS and well known in the O/S . I m

volcano11 · Answer

If it shows up in Device Manager, then it is enabled in the BIOS.    Open Device Manager, expand the listing for Network Adapters, right click the nework adapter and select Properties.  Is there a Power Management tab?  If so, click on it and make and uncheck the box next to 'Allow the computer to turn off this device to save power'.   Steve

AurA06 · Answer

Thx volcano for answer again :) Already done ... and the quickset too I dont know what to do next :) Maybe an obscur reg key ... anyone else ?

AurA06 · Answer

I finnaly fixed the issue . After and hour i just decide to uninstall the NIC in the device manager and search for plug and play hardware And its just working fine all this time for this :'(

Networking, Internet, & Bluetooth

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