you can try in these way, go to START, then click on RUN, then type REGEDIT and hit enter, when you get there go to HKEY_CURRENT_USER\Network\Recent  and delete the conection that dont want,

You must BE CAREFULL WHEN DELETING SOMETHING FROM HERE, so try to delete the connection when u are sure that it is the one.

I am running Windows XP Professional.  I do no thave that path.

The 1394 connection is you firewire port.  You cannot delete this connection (it will just come back anyway).  When you say that it has your ethernet locked up, what exactly do you mean.  There is no reason that the firewire port should interfere in any way with an ethernet connection.

Steve

Control Panel shows that the LAN connection 1394 is connected.  When the cable guy tried to hook up my modem to the ethernet port it said the ethernet was already in use.  I had to hook up the modem using USB.  I do not have anyother LAN connections so I do not know why the 1394 is "connected" and locking up the ethernet port.

 

 

Alright, let's start over.  The cable guy obviously doesn't know what he is talking about, or at least was unable to communicate what the problem is.  Which model computer do you have?  Have you recently reinstalled Windows on this computer?  If you go into Device Manager and click on the + sign next to Network Adapters, what devices are shown there?  Are any devices shown as Problem Devices?

Steve

My bad, I thought I did answer them but I see I did not.  I have a Dell 4600 running Windows XP Professional.  I have not upgraded Windows recently.  My connections are 1394 Connection (1394 Net Adapter), Local Area Connection (RCA USB Cable Modem), and Local Area Connection (Intel PRO/VE Network Connection.  There are no ? or Xs in device manager and all hardware is working properly.

I do not have the USB and Ethernet conneted together.  Only the USB.

Thanks

Ken

 

Ok, the Intel Pro/VE device is the ethernet card in your computer.  The drivers appear to be installed.  Now turn off the cable modem, unplug the USB device, and turn off your computer.  Plug the ethernet cable from the computer into the ethenet plug on the cable modem.  Turn on the cable modem.  Wait about 5 minutes, then turn on the computer.   Check for an internet connection.   If you don't have one, first look at the link lights on the cable modem and the link light next to where the ethernet cable plugs into the computer.  Are both link lights lit?  If they are, it says that the cable and the ethernet adapter are probably working. 

Next, go to Start > Run and type cmd then click OK.  In the command prompt window, type ipconfig /all then hit the Enter key.  Copy the output of this command and paste into into a text file in Notepad.  Save the file someplace where you can easily find it again. 

Next you need to re-establish an internet connection.  Whenever you change the device connected to the cable modem, you have to do a reset of the cable modem like you did above, so shut down the cable modem, shut down the computer, unplug the ethernet cable from the modem, and plug the USB connection back in.  Turn on the cable modem, wait about 5 minutes, then turn on the computer.  Once you have an internet connection, find the text file where the output from the ipconfig command was saved, highlight all of the text and hit Cntrl C to copy the text to the Windows clipboard.  Now use the internet to come back to the forum and reply to this message.  In the reply window, hit Cntrl V to paste the text into a reply. 

Steve

The high speed connection is the USB connection to the modem.  The 1394 connection is the firewire card, as I said before.  It is used to connect to external hard drives and video cameras, among other things.  So long as you have a firewire card, it will be considered a network connection, but is normally not used in networking, except to connect to external devices. 

The USB connection to the cable modem runs at 11 Mbps.  The cable modem connects to the internet at no faster than 5 Mbps, but usually slower.  Thus, the 11 Mbps of the USB connection is much faster than the cable modem connects to the internet.  So connecting to the cable modem via ethernet at 100 Mbps will result in no improvement in speed.

If you want to fix the ethernet problem, please answer the questions I asked in my previous reply concerning Device Manager.  Note that you cannot connect the USB cable and the ethernet cable to the cable modem at the same time.

Steve

I have a Dell 4600 running Windows XP Professional and Windows 2003.  I have not made any changes.  All I wanted was faster Internet.  I was told that the ethernet connection was faster than the USB.  So I told the Cable guy to hook up the Ethernet.  When he tried he got the message that the Ethernet connection was in use by another item.  If there is really no difference between the ethernet and USB I will leave it as is.  It just bothers me that I do not know what the 1394 LAN or High Speed Connection is and why it is always connected.  I can disable it.

It is working.  Thank you.  I have tried to paste the file but it will not show in this window.  Is there something else I should look for?

Thanks for you help.

Ken

 

 

If "it is working", means that the ethernet connection to the cable modem now works, then there is no need to post the ipconfig output.  Just remember that whenever you change the device connected to the modem, you need to do the reset (turn off everything, turn on the modem first, wait 5 minutes, turn on the computer) like I explained above.

Steve

Thank you.  You have been a real help.  I have something else they messed up but I will ask that question tomorrow.  It's late.

Thanks again for all your help.

Ken