2 Intern

 • 

28K Posts

June 6th, 2008 22:00

Did you install the Chipset Drivers and the Notebook System software before even attempting to install other device drivers?

 

Steve

3 Posts

June 7th, 2008 03:00

Yea,

 

There is a program I think its called Intel Wireless. It says "Wireless adapter not found" or "Wireless adapter driver not found" When I go into the program and click repair, it has a little check mark on everythign except two things, Administrator and Pre logon which I have no idea what they are. 

2 Intern

 • 

28K Posts

June 7th, 2008 14:00

I want to re-emphasize the fact that if you did not install the chipset drivers and notebook system software before even attempting to install other device drivers, that Windows will never be able to recognize nor properly install the driver for your wireless network adapter.   The Intel utility will get installed, but the drivers won't.   So, ifyou have any doubt about the order of installation, you might want to first try uninstalling all drivers, then installing the chipset drivers and notebook system software and then installing the other drivers.  Sometimes this works, but most of the time users have to start all over, reformatting, reinstalling Windows, and the installing the drivers in the correct order.

 

Steve

3 Posts

June 7th, 2008 15:00

Good point,

 

Not sure if I did that first. Here is the page for the drivers.

 

http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=LATITUDE+D810&os=WW1&osl=en&catid=&impid=

 

It would be great if you could point out what to install first then what next, etc. Also, if needed, I'll re-install Windows, but if not, how do you go about uninstalling the drivers?

 

Thanks Steve!

 

 

2 Intern

 • 

28K Posts

June 7th, 2008 16:00

There is a FAQ at the top of this forum.  One of the items in that FAQ takes you to the following which you might find helpful:

 

http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?journalid=4ED81717490911DC84EB0DC67E2C6D57&docid=3690A8CC21FAF290E040A68F5B281A12

 

You uninstall a device by going into Device Manager, selecting the device, right clicking, then clicking on Uninstall. 

 

Steve

Message Edited by volcano11 on 06-07-2008 12:02 PM
No Events found!

Top