As the wireless network adapter is detected by the system and is able to locate networks, the hardware seems to be working fine. It seems to be an issue with the Wireless profile.
You can try to do a power cycle to refresh the wireless network settings. The steps to perform a power cycle are listed below:
1. Shut down the system.
2. Turn off the wireless router.
3. Turn off the modem.
4. Wait for 30 seconds and then turn on the modem.
5. Wait another 30 seconds. Then restart the router.
6. Wait for another 30 seconds and start the system.
If this does not fix the issue, you may try removing the old profile for your network and then try connecting.
If you are using the Windows utility to manage the wireless networks, please perform the following steps to remove the old profile:
1. Click on the Wireless icon in the notification area, on the bottom right hand corner, near the system clock.
2. On the Wireless Network status window, click on ‘View Wireless Networks’.
3. It would open a window with the available wireless networks. Click on ‘Change Advanced Settings’ in the left pane.
4. Click on the Wireless Networks tab.
5. It would show a list of networks under ‘Preferred Networks’ section. Select your network and click on Remove.
6. Click on OK.
If you are using the Linksys utility, please open the utility, go to the Profiles tab. Click on the profile listed against your network name and click at Delete at the bottom of the Window.
Once you have removed the old network profile, please go to the Wireless icon in the notification area. It should have your network listed. Try connecting using your network password.
In case the issue persists, please run the Microsoft Fixit for wireless network issues. You may run the Fixit by clicking on the link below:
DELL-Gaurav Sh
54 Posts
0
August 21st, 2012 14:00
Hi Daniel,
As the wireless network adapter is detected by the system and is able to locate networks, the hardware seems to be working fine. It seems to be an issue with the Wireless profile.
You can try to do a power cycle to refresh the wireless network settings. The steps to perform a power cycle are listed below:
1. Shut down the system.
2. Turn off the wireless router.
3. Turn off the modem.
4. Wait for 30 seconds and then turn on the modem.
5. Wait another 30 seconds. Then restart the router.
6. Wait for another 30 seconds and start the system.
If this does not fix the issue, you may try removing the old profile for your network and then try connecting.
If you are using the Windows utility to manage the wireless networks, please perform the following steps to remove the old profile:
1. Click on the Wireless icon in the notification area, on the bottom right hand corner, near the system clock.
2. On the Wireless Network status window, click on ‘View Wireless Networks’.
3. It would open a window with the available wireless networks. Click on ‘Change Advanced Settings’ in the left pane.
4. Click on the Wireless Networks tab.
5. It would show a list of networks under ‘Preferred Networks’ section. Select your network and click on Remove.
6. Click on OK.
If you are using the Linksys utility, please open the utility, go to the Profiles tab. Click on the profile listed against your network name and click at Delete at the bottom of the Window.
Once you have removed the old network profile, please go to the Wireless icon in the notification area. It should have your network listed. Try connecting using your network password.
In case the issue persists, please run the Microsoft Fixit for wireless network issues. You may run the Fixit by clicking on the link below:
support.microsoft.com/.../871122
Note: The Fixit will work only with Windows XP Service Pack 3 or higher.
Hope this helps. Do write back for further queries.
PudgyOne
9 Legend
•
30.3K Posts
0
August 21st, 2012 17:00
DanielRitter,
In addition to what DELL-Gaurav Sh stated, do you have McAfee installed on the problem computer?
Rick