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December 31st, 2009 10:00
Dell Dimension 5100: IE Will Not Work
Good afternoon and Happy New Year. I have a Dell 5100 that was purchsed new form Dell several years ago. I recenty changed the anti-virus and firewall software and in the process apparently picked-up a virus(s) or malware issue. I have fun the new security suite and the unit appears to be clean and functioning well enough. But, I still cannot get IE to work. The diagnostic indicates the problems are with:
HTTP Port 80
HTTPS Port 443
FTP Port 21
I have a Bilben router to support a wireless Netbook used in the home.
I would appreciate any insight and/or guidance.
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disord3r
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December 31st, 2009 10:00
The first thing I would check for is browser add-ons that might have been installed by the virus/malware that are somehow affecting how the browser sends/receives traffic. In IE, click Tools > Manage Add Ons. Go through each of the categories and disable any that you're not familiar with to see if the situation improves. Trying them one at a time is good idea, so you know which one is the culprit.