October 2nd, 2009 07:00

I am having this exact same issue!  Did you find a fix yet?  We have only had the machine 2 weeks and it has only worked twice for long period of time.... 

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30.3K Posts

October 2nd, 2009 11:00

Akumax,

 

Just a hunch. Do you have Windows Live Esentials installed? If so, try removing it in the control panel and see what happens.

 

 

Rick

October 6th, 2009 09:00

After talking with Dell this is what fixed it for us:

Remove the software call "Intel Wireless API"  - dell said it is factory installed and it does cause conflict...just make sure it ends in API

disabled the Intel 5100 wireless N in the properties under advanced for the wireless card

download the latest drivers for the card from Intel.com directly - dell said they don't put the newest driver on the laptop and to do this.

Now I did all 3 of these changes at once because I didn't have time to test it before the owner left, however it works great now.

2 Posts

October 22nd, 2009 10:00

Cool, I will try out the above.  Actually, I was able to isolate when this happens -- it is when I use some kind of wireless encryption (WEP or WPA2). 

So to recap, upon initial connection (and restart of computer), I can connect to websites and anything just fine.  Also, I use Remote Desktop Connection to remote into other computers.  Now, the strange thing is, once the websites stop loading, the current connection to the Remote Desktop still works fine.  Even though I can't view anymore websites, as long as Remote Desktop stays connected before the wireless starts malfunctioning (for new connections of any kind), the wireless still works.

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