The Desktop/Notebook Utility needs to be installed first, then the chipset drivers. If they are NOT installed first, then the rest of the drivers will fail to install.
Since the operating system was re-installed did you remember to go to drivers and downloads, enter your service tag(DO NOT POST SERVICE TAG here or your post will get deleted, since it contains your personal information), and install these drivers in this order.
:emotion-55: Hint :emotion-55: When downloading the drivers, make a folder for each drivers and name it with the device it belongs with to make it easier to install them in the proper order.
Desktop System Software or Notebook System Software Chipset or SMBus driver Processor Driver (if applicable) Video Audio (sound) Input Drivers (keyboard/mouse) Modem Network Card
GREAT JOB! :emotion-21: Thanks for posting back. Could you mark the verify answer(s) that helped you solve your problem, so if someone else searches the forums, they can see what you did to fix your problem(s).
Thank You for your quick response. I did what you said and it worked. Then guess what - I found a disk that came with my machine with all the drivers on it, but it didn't state an order to install. Thanks again, Bob
PudgyOne
9 Legend
•
30.3K Posts
1
May 9th, 2009 14:00
rjrigo,
The Desktop/Notebook Utility needs to be installed first, then the chipset drivers. If they are NOT installed first, then the rest of the drivers will fail to install.
How to Install Drivers in Microsoft® Windows® on Dell Systems
Since the operating system was re-installed did you remember to go to drivers and downloads, enter your service tag(DO NOT POST SERVICE TAG here or your post will get deleted, since it contains your personal information), and install these drivers in this order.
:emotion-55: Hint :emotion-55: When downloading the drivers, make a folder for each drivers and name it with the device it belongs with to make it easier to install them in the proper order.
Desktop System Software or Notebook System Software
Chipset or SMBus driver
Processor Driver (if applicable)
Video
Audio (sound)
Input Drivers (keyboard/mouse)
Modem
Network Card
QuickSet(Laptop only)
Rick
PudgyOne
9 Legend
•
30.3K Posts
1
May 11th, 2009 13:00
Bob,
GREAT JOB! :emotion-21: Thanks for posting back. Could you mark the verify answer(s) that helped you solve your problem, so if someone else searches the forums, they can see what you did to fix your problem(s).
Thanks,
Rick
rjrigo
3 Posts
0
May 11th, 2009 12:00
Thank You for your quick response. I did what you said and it worked. Then guess what - I found a disk that came with my machine with all the drivers on it, but it didn't state an order to install. Thanks again, Bob