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April 25th, 2013 23:00

Dell Latitude E6420 (Network controller)

Ok i just installed OS7 64-bit. Now i need the following drivers... Keep in mind i have downloaded the wifi driver, network adapter drivers so far. Wifi driver failed to instal "Setup Error : not compatitable with OS" so i did some checking and all the drivers i found for my computer are for A04 BIOS and A02. My BIOS version is A06... I dont know how the heck that happend but i think thats what my problem is.. I think  once i get my network controller working i wil be able to just go to the website and automaticaly update the driver i need right?

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1.5K Posts

April 26th, 2013 02:00

Hi lathegreat1189,

The screen shot displays the Chipset drivers missing as well. Please click on the link http://dell.to/11EVjfy to get the latest drivers. Enter the Service Tag of your system and select the operating system.

Please refer to the link http://dell.to/Y8EdZb to check the correct order of drivers installation. Also, update the BIOS to latest A17 version.

Note: Make sure the ac adapter is connected and the battery is charged 10% or above to update the BIOS. Also, disconnect all the external peripherals before updating the BIOS. All the programs should be closed and documents saved.

Hope this helps. Please share the results.

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