Dell Precision 370

Question

Bringing the old Precision 370 out of moth balls for use by my Mother-In-Law (emailing, etc).  I noticed after reviewing the Device Manager that my Ethernet Controller has the yellow question mark and I cannot connect to the internet (hard wired).  The Ethernet Controller Properties lists the following: VEN_14E4&DEV_1677&SUBSYS_01751028&REV_01 I cannot figure out how to find the proper driver on another computer, copy to a flash drive, and then upload to the Precision 370 to allow me to connect back up to the internet.  Once connected, then I could go through the Windows Update process, etc. and I am sure that this PC would work great for emailing, etc.  This machine is operating with Windows XP. Any suggestions or help is much appreciated.  I must admit that I am very green at all this.  Merry Christmas.

PudgyOne · Answer

Tml208-88,

Did you recently install/reinstall the operating system? If yes, did you install the drivers in the correct order? How to Download and Install Drivers in the Correct Order

Download and install in this exact order...

Dell Desktop System Software, v.1.9.0, A05

Intel Chipset Software Installation Utility, v.6.0.1.1002, A09

Broadcom 57XX Gigabit Integrated Controller, v.9.52.0, A00

Places to look to see if your Connection is enabled

Rick

Networking, Internet, & Bluetooth

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