Dell Wireless 1395 WLan Mini-Card

Question

I have a 1395 Wlan mini-card in my dell vostro 1510 version A21 and it has stopped allowing internet access. it says limited or no access and when i ran the connection diagnostices it failed the authentication.last time the software was update was october 6, 2008.

just wondering if anyone could help me figure out the problem

DELL-Amogh G · Accepted Answer

Hi washburntroy,

You may uninstall and reinstall the wireless drivers. You may follow the steps below:

Press ‘Windows’ key + R on ‘Desktop’ screen
Type ‘devmgmt.msc’ in run box and press ‘Enter’
Click > sign next to ‘Network Adapters’
Right click on wireless card and click ‘Uninstall’

You may reinstall the drivers from the link: http://dell.to/11MS0qk.

Keep me posted with the results. I will be glad to assist you.

washburntroy · Answer

Hi DELL-Amogh G will the reinstall link you posted work on windows xp also because it says on the link windows vista

DELL-Amogh G · Answer

Hi washburntroy, I regret for the inconvenience. For Windows XP driver, please refer to the link: http://dell.to/12s6wie Hope this helps. I will be glad to assist further.

washburntroy · Answer

Thanks for helping me get the reinstall and the WLan card is working like it did before it stoppped

DELL-Amogh G · Answer

Hi washburntroy, I am delighted to know the wireless is working fine now. Please feel free to reply for any further questions. I will be glad to assist.

washburntroy · Answer

My dad's laptop is a dell latitude d820 windows xp and i can't figure out why it won't connect but i think it's the same reason why mine didn't connect and i can't tell if the wireless is a 1394 net adapter or if it is intel(r) pro/wireless 3945abg. i was just wondering if they had a reinstall for this wireless connection

DELL-Amogh G · Answer

Hi washburntroy,

You may uninstall and reinstall the wireless drivers on Latitude D820 as well. Please share the device ID for network controller. You may follow the steps below:

In ‘Device Manager’, right click ‘Network Controller’.
Click ‘Properties’.
Click ‘Details’.
Search for ‘Device Instance ID’.
Provide the numbers after VEN and DEV.

Please paste a screenshot of device manager with ‘Network Adapters’ expended, if possible.

Keep me posted with the information. I will be glad to assist further.

washburntroy · Answer

i am not able to find the device manager on his laptop

DELL-Amogh G · Answer

Hi washburntroy,

You may follow the steps below to open the ‘Device Manager’ in ‘Windows XP’. Please follow the steps below:

Press ‘Windows’ key + R on ‘Desktop’ screen
Type ‘devmgmt.msc’ in run box and press ‘Enter’

Hope this helps. I will be glad to assist further.

This thread is locked, due to age.

If you need assistance, please create a new thread in the proper Dell Support Forum

Thank you

Tanaki · Answer

good afternoon, would appreciate to let me have again the link enabling me to download and perform the described procedure to my computer.   thank you.

Networking, Internet, & Bluetooth

Dell Wireless 1395 WLan Mini-Card

Was this post helpful?