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8763

June 20th, 2005 03:00

Dell Wireless LAN Utility doesn't work!

My Inspiron 8600 has a Dell Wireless 1350 WLAN mini-PCI card, with the latest driver 3.100.35.0 (made by Broadcom but downloaded from Dell).  I also have the latest utility/control panel for this, a file named BCMWLCPL.CPL version 3.100.41.0.
 
The obvious problem is that when I attempt to run this configuration utility, I get the message:
 
"Incompatible driver version found.  Unable to load application."
 
Please, before giving me inane useless advice like "Install the latest patch file," READ WHAT I WROTE.  I already have the latest versions of both driver and utility.  These are exactly the versions that the latest patch file advertises.  The problem is very obvious:
 
This version of the utility does not recognize this version of the driver.  I don't understand how this patch could have been released without ever testing the utility to see if it actually runs.
 
Using the built-in Windows XP-SP2 Wireless Configuration is no longer an option for me because I need to use WPA encryption, and the WinXP Configuration doesn't believe that this miniPCI card and driver can run WPA (even though they can).
 
When can I download a corrected Wireless Configuration Utility?

2 Intern

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28K Posts

June 20th, 2005 03:00

At the risk of perhaps offering inane and useless advice, I will first inform you that I have been running the 1350 card with the version 3.100.35.1 drivers and the version 3.100.41.0 utility with no problems whatsoever.  Furthermore, running Windows XP SP2 with WPA enabled, I can switch back and forth between the Windows utility and the Dell utility with no problems whatsoever. 
 
I would thus suggest that you go into Control Panel > Add remove progams and remove the Dell wireless utility, then go into Device Manager and remove the wireless network adapter.  Download and install the following package from the Dell download site:
 
 
Steve
 

14 Posts

June 21st, 2005 09:00

Your suggestion, volcano11, was indeed useful.  I uninstalled the Dell Wireless LAN Utility.  Doing so automatically removed my mini-PCI card, but after the prompted reboot, the mini-PCI card was redetected (and still didn't work).  So I removed it, then ran the patch file you suggested (again, because I had run it before).  This miraculously resurrected the Wireless Utility.

That wasn't my only problem though.  It turns out that both WinXP-SP2 and the Wireless Utility do support WPA-PSK, but the way they present it--even if technically correct--is so different from the way other devices and utilities support it that the two had fooled me.

Moreover, my USR router apparently has bugs and gets confused easily by experimentation, so I had to power-cycle it a few times throughout my attempts.

And even when I finally got the mini-PCI card to connect properly to the router, I got a false failure stating that "the ARP cache could not be cleared."

It is working now, but getting there was very painful.  Perhaps someday Wi-Fi configuration will be more user-friendly.

Thank you again for your suggestion.

Message Edited by lgmayka on 06-21-2005 05:52 AM

Message Edited by lgmayka on 06-21-2005 05:53 AM

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